Service Engineer Security

Securitas; Guildford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A technology security company based in Guildford is seeking a Service Engineer to maintain and support customer systems. The ideal candidate will have at least 3 years in the security industry and a clean driving license. Responsibilities include attending service calls, maintaining stock and vehicles, and delivering excellent customer service. Join a mission-driven team focused on safety and innovation.

Benefits

Competitive equitable compensation

Health & well-being programs

Career growth opportunities

Qualifications

• 3 years experience in the security systems industry.
• Clean full UK driving license.
• Strong problem-solving skills and ability to work independently.

Responsibilities

• Deliver excellent customer service working closely with the Area Supervisor.
• Attend and resolve daily service calls plus scheduled maintenance work.
• Take responsibility for your vehicle and stock ensuring they're maintained.

Skills

Debugging

Computer Networking

PowerShell

Troubleshooting

Job description

As a Service Engineer youll play a key role in maintaining and supporting our customers systems across technologies such as : Access Control Intrusion Protection Video Surveillance Door Entry Audio Alarm Verification Staff Protection Public Address Time & Attendance and LED Lighting .

• Deliver excellent customer service working closely with the Area Supervisor and National Call Centre.
• Use PDA management software to manage service calls and maintenance visits.
• Attend and resolve daily service calls plus scheduled maintenance work.
• Take responsibility for your vehicle and stock ensuring theyre properly maintained.
• Bring a proactive positive can-do approach to every job.
• Join the callout rota with opportunities for additional earning potential.
• Work flexibly when needed to meet client demand.
• Be based within 30 minutes of your working area for responsive service.

Please note - The responsibilities listed here arent the full picturebut they give you a good sense of the role. If you meet the minimum requirements and believe youve got what it takes to succeed wed love to hear from you.

Qualifications

What youll need :

Eligibility & Clearance

Must be eligible to obtain Security Clearance (SC).

Technical Knowledge

• Intruder systems such as Texecom Galaxy Pacom & GE ranges.
• Access Control (PC-based & standalone): Lenel CEM C-Cure PAC & Paxton.
• CCTV systems across analogue and IP platforms.
• Advantageous: experience with Milestone Dahua Genetec and CEM.
• Strong IP networking skills and understanding of basic electrical principles.

Experience & Skills

• At least 3 years experience in the security systems industry.
• Proven field service / technical experience.
• Clean full UK driving licence
• Solid understanding of industry standards.
• The right to work in the UK with a 5-year checkable history
• Strong problem-solving skills and ability to work independently.
• Excellent customer service track record.
• Ability to spot and refer potential sales opportunities (commission available).
• Good communication time management and planning skills.

Additional Information

Its great to see youre considering a career with us here at Securitas Technology! Youre one step away from joining our global team of over 375000 professionals.

Why Choose Securitas Technology

At Securitas Technology we are on a mission to make the world a safer place driven by our core values of Integrity Vigilance and Helpfulness. We foster empowerment innovation and growth offering industry-leading training and career development opportunities.

What You Can Expect

Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application and we appreciate your patience. Need support Were here to helpjust drop us an email.

Diversity & Inclusion : Be Yourself at Securitas

• Career Growth: Clear pathways from apprenticeships to leadership programs.
• Inclusive Leadership: A culture of respect transparency and collaboration.
• Fair Pay & Benefits: Competitive equitable compensation and benefits.

Our Commitment to You

• Employee Networks: Safe spaces to connect and influence policies for change.
• Race at Work Charter & Armed Forces Covenant: Supporting equality and inclusion.
• Disability Confident Employer: Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2Disability Confident Employer Certification - We commit to guaranteeingan interview to anyone who discloses a disability at screening providing they live within the location requirements.
• Health & Well-being Programs: Mental health support and workplace wellness.
• Neurodiversity Top Employer Certification: Leading inclusivity for neurodivergent individuals.

We celebrate diversity year-round with events like BSL Week International Womens Day PRIDE and Black History Month and so much more!

Take the Next Step

Join us and be part of a team that values you. Click Apply Now and start your career with Securitas UK today!

Remote Work: No

Employment Type: Full-time

Key Skills

Debugging,Computer Networking,ConnectWise,PKI,PowerShell,Windows,C#,Automotive Diagnostics,Medical Imaging,Azure,Technical Support,Troubleshooting

Experience: years

Vacancy: 1