Service Development Co-ordinator

Old Moat; Manchester; On-site; GBP 15,000 - 20,000; Part time

Job summary

A local council in Manchester is seeking a community-focused individual for a part-time role at the Central Library. You will play a key part in delivering vibrant cultural programmes and engaging with diverse audiences. Essential skills include strong communication, organizational abilities, and a customer-first mindset. This role is vital for public engagement in one of the UK's busiest libraries, supporting a passionate team in a rewarding environment.

Benefits

Generous holiday allowance

Pension scheme

Enhanced parental leave

Learning opportunities

Volunteering leave

Qualifications

• Experience in planning and delivering events for diverse audiences.
• Experience working with children and young people in a library setting.

Responsibilities

• Deliver cultural enrichment across Manchester.
• Support public engagement programmes at Central Library.

Skills

Communication skills

Organizational skills

Digital and ICT skills

Customer-first mindset

Flexibility and adaptability

Education

Experience of working in a library

Job description

About The Role

Working Hours: 14 Hours Per Week (evening and weekend working required)

Contract Type: Part-Time, Permanent

Closing Date: 14 December 2025

Closing time: 11.59pm

Interview Method: Face to Face

References: 2 references required, 3 years’ history where possible.

This is a part-time (14 hours), temporary 6 month role, based at Central Library. As part of Manchester Libraries, Galleries and Culture Service, you will play a key role in delivering a vibrant cultural and educational offer to our diverse audiences. Central Library welcomes over 2 million visitors annually, and this role is vital in supporting our public engagement programme.

Success will entail being part of a passionate team delivering cultural enrichment across Manchester in one of the UK’s busiest libraries.

For an informal discussion, please contact Stephanie Hogan at [e-mail] or 07931678770 to arrange a convenient time to discuss the role.

About the Candidate

If you are a confident, creative, and community-focused individual with a passion for libraries and cultural engagement and thrive in dynamic environments and are committed to delivering high-quality services that make a real difference to people’s lives, then we want to hear from you.

Essential requirements for the role

• Experience of working in a library.
• Strong communication and organisational skills, with the ability to manage multiple priorities and work collaboratively across teams.
• Excellent digital and ICT skills, including familiarity with social media and library systems.
• A customer-first mindset, with a proven track record of delivering inclusive and engaging services.
• Flexibility and adaptability, including a willingness to work evenings and weekends as required.
• A good understanding of Manchester Libraries’ ethos, values, and commitment to community engagement.

Preferred but not essential

• Experience in planning and delivering events and activities for diverse audiences, including schools, community groups, and cultural partners within a library setting.
• Experience of working with children and young people in a library setting.

About Us

We’re the local council for one of the UK’s most vibrant and diverse cities. Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.

Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:

• We take time to listen and understand.
• We work together and trust each other.
• We show that we value our differences and treat each other fairly.
• We ‘own it’ and we’re not afraid to try new things.
• We’re proud and passionate about Manchester.

Benefits we offer

• Generous holiday allowance – Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
• A buzzing pension – You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
• Enhanced parental and carers leave – Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your newborn or support your family during critical life events.
• Brilliant perks – Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
• Learn and grow – We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
• A Good Employment Charter member – We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognise three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
• Up to 3 days volunteering leave – Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.

Creating an Inclusive Team at Manchester City Council

We’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, disabled people and young people.

Support During the Process

• Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
• Accessible Formats: Our ReciteMe tool can be accessed through the “Accessibility tools” button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.

Guaranteed Assessment Scheme

We guarantee assessments for applicants who meet the recruiting panel’s minimum shortlisting requirements for the role and identify with at least one of the criteria below:

• Members of the Armed Forces (members or veterans)
• Current or former care leavers
• Have a disability or long-term condition
• If you have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the Supporting Statement section of your application.

When You Join Us

We’re a Disability Confident Employer, offering:

• A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
• Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
• A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.

For more information about the role or any adjustments, email [e-mail].

What we will need from you if you’re successful

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.

Pre-Employment Checks

These checks may include:

• Proof of Right to Work: Provide documentary evidence of your right to work in the UK.
• References: Provide references from your current and previous employer(s).
• Proof of Qualifications: Evidence of qualifications relevant to the role will be required.
• Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.
• Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council.
• Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information.
• Baseline Personnel Security Standard (BPSS) Clearance: Required for roles that involve access to government data, systems, or assets.
• Driving Licence: If the role requires driving, provide evidence of a valid driving licence.

These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.

Other relevant information

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

For more information about the role, please ensure that you read the role profile attached.

Use of Artificial Intelligence (AI)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.

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