Service Desk Administrator — Build & Own a New Operation

Pertemps; Basingstoke; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Mon–Fri 8:00am–5:00pm

Fully office-based

Brand-new office environment

Free on-site parking

24-hour site access

25 days' holiday + bank holidays

Life Assurance Scheme

Sick Pay

Job summary

Pertemps is recruiting for a Service Desk Administrator for a brand-new office in Basingstoke. You will join a busy service team, take ownership of your workload and coordinate jobs, subcontractors and suppliers from instruction to completion.

The role focuses on day-to-day administration of the service desk, ensuring smooth progression of jobs, supporting engineers and the wider service team, and building the operation from the ground up at a new site.

Qualifications

• Excellent communication skills
• Strong attention to detail
• Organised and proactive with multi-tasking ability
• Experience coordinating engineers, subcontractors or maintenance works

Responsibilities

• Managing incoming service requests and jobs
• Progressing jobs through to completion and closing them
• Booking and coordinating subcontractor visits
• Liaising with subcontractors and suppliers to arrange works
• Raising purchase orders for subcontractors and suppliers
• Updating and maintaining accurate job records

Job description

Pertemps is recruiting for a Service Desk Administrator for a brand-new office in Basingstoke. You will join a busy service team, take ownership of your workload and coordinate jobs, subcontractors and suppliers from instruction to completion.

The role focuses on day-to-day administration of the service desk, ensuring smooth progression of jobs, supporting engineers and the wider service team, and building the operation from the ground up at a new site.