Service Delivery Officer L3 & HR Support

ESPO Trading Limited; East Midlands; Hybrid; GBP 26,000 - 28,000; Full time

Job summary

An innovative council organization is seeking a dedicated administrator to join their Service Delivery Team in Nottingham. The ideal candidate will excel in financial administration, manage data input, support meetings, and assist in organizing events. Strong communication and IT skills, particularly in Microsoft Office, are essential. This hybrid role offers a starting salary of £26,824 with excellent benefits and support for personal and professional growth.

Benefits

Competitive salary

Generous pension scheme

Great leave entitlement

Innovative work culture

Qualifications

• Confident on the phone and clear in writing.
• Accurate processing of both manual and computerised records.
• Able to prioritise and manage your workload effectively.

Responsibilities

• Financial administration.
• Data input and record management.
• Supporting meetings including minute-taking.
• Organising events.
• Handling a variety of enquiries.

Skills

Excellent communication skills

Strong IT skills

Attention to detail

Great organisational ability

Tools

Microsoft Office packages

Job description

Overview

Contract Type: Permanent and 12 Month Fixed Term positions available

Working Hours: 37 hours per week

Worker Type: Hybrid Worker

Salary: Starting Salary is £26,824 (Level one) rising to £27,694 (Level 2) per annum (pro rata for part-time)

Location: Loxley House, Station Street, Nottingham, NG2 3NG

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

Are you a confident, professional individual with exceptional organisational skills? Do you enjoy working in a fast-paced environment and being part of a dynamic team? If so, this could be the perfect opportunity for you! We have a fantastic opening within our Service Delivery Team – HR Support. As an administrator, you’ll play a key role in supporting HR colleagues and teams. Your responsibilities will include:

• Financial administration
• Data input and record management
• Supporting meetings (including minute-taking)
• Organising events
• Handling a variety of enquiries

About You

The ideal candidate will have:

• Excellent communication skills – confident on the phone and clear in writing
• Strong IT skills – especially Microsoft Office packages
• Attention to detail – accurate processing of both manual and computerised records
• Great organisational ability – able to prioritise and manage your workload effectively

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Michelle Acar, Service Delivery Manager.

Closing Date: 15/02/2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: Short Listing w/c 16th February 2026 and Interviews will be held on 24th and 25th February 2026

If you have any technical issues when completing your application, please contact our Employee Service Centre: (support information not provided in original)

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