Service Co-ordinator & Scheduler (CRM/Quotes)

Jenrick Engineering; Bedford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading critical power solutions company based in Bedford is seeking a Service Administrator/Co Ordinator to join their friendly team. This role involves processing site engineer reports, raising quotes, and scheduling engineers. Ideal candidates will have experience in customer service, excellent communication skills, and a driving license due to the location. The position offers a competitive salary of up to £30,000 plus benefits including pension and healthcare, with opportunities for career progression.

Benefits

Pension

Healthcare

End of year bonus

Opportunities for progression

Qualifications

• Previous experience in a similar service coordination or customer service role.
• Excellent telephone manner and communication skills are essential.
• High attention to detail is a must.
• Driving license and own vehicle due to village location.

Responsibilities

• Process site engineer reports daily and input data into the CRM system.
• Raise quotes and prepare contract renewal quotations.
• Process new contracts and schedule engineers for maintenance visits.

Skills

Customer service skills

Telephone communication

Attention to detail

Job description

A leading critical power solutions company based in Bedford is seeking a Service Administrator/Co Ordinator to join their friendly team. This role involves processing site engineer reports, raising quotes, and scheduling engineers. Ideal candidates will have experience in customer service, excellent communication skills, and a driving license due to the location. The position offers a competitive salary of up to £30,000 plus benefits including pension and healthcare, with opportunities for career progression.