Service Centre Supervisor - Brierley Hill

Auto Windscreens; Dudley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive glazing company in Dudley is seeking a Technician to maintain KPIs, support stock management, and ensure health and safety standards. The ideal candidate will exhibit strong communication skills and the ability to work independently as well as part of a team. This role offers a vibrant work environment with opportunities for personal growth and development within one of the UK's fastest-growing companies.

Benefits

Personal development opportunities

Innovative work environment

Certification training for technicians

Qualifications

• Ability to maintain KPIs and service targets.
• Excellent face-to-face and telephone communication skills.
• Competence in managing stock and operational information.

Responsibilities

• Maintain KPI standards as a Technician.
• Support the Service Centre Manager in stock management.
• Manage the Service Centre during the manager's absence.
• Ensure all health and safety standards are met.

Skills

Excellent communication skills

Ability to work on own initiative

Planning and organizing workload

Flexible approach to work demands

Team collaboration

Job description

• Maintaining your current KPIs and targets as a Technician
• Maintaining standards of the Service Centre
• Provide help and support to all colleagues and customers both internally and externally.
• Supporting the Service Centre Manager with the effective control of stock management within the Service Centre.
• Managing the Service Centre during any period of absence and annual leave of the Service Centre Manager
• Provide operational information and feedback to relevant management teams.
• Liaise closely through clear and timely communication with Technicians, Servixce Centre Manager and Area Manager.
• Supporting the Service Centre Manager to ensure all H&S standards and processes are maintained within the Service Centre.
• Controlling and replenishing the consumable stocks for the Service Centre.
• Arranging the regular collection of the glass waste and chemical waste.
• Any other ad-hoc duties requested or advised by the Service Centre Manager or Area Manager.
• Ability to work on own initiative and as part of a team.
• Excellent communication skills both face-to face and via the telephone.
• Able to demonstrate a good level of competence in planning and organizing own workload.
• Flexible approach to work demands.
• Proactive self motivator and able to work on own initiative.
• Auto Windscreens is one of the UK's fastest growing and leading automotive glazing companies, innovation is at the heart of our business whether it be robotic lifting devices, wet weather canopies or new windscreen bonding equipment that will set even in damp or freezing conditions.

We lead the industry in the training and certification of our technicians and offer an excellent opportunity for personal development. As part of The Sunday Times list of the Top 100 companies to work for, Auto Windscreens offers the chance to join a vibrant, innovative and forward thinking company.