Service Advisor - Uncapped Bonus + Accredited Training

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd; Peterborough; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Uncapped bonus

Main dealer training and development

Excellent career progression

Job summary

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd is seeking a professional Service Advisor for a busy main dealership in Peterborough.

You will handle customer contacts, book servicing, keep customers updated and strive for a first-class experience. The role offers a £30,400 basic salary rising to £31,800 on accreditation plus an uncapped bonus, with permanent, full-time hours Monday–Friday 8:00am–6:00pm and occasional Saturdays.

Qualifications

• Previous customer-facing experience is essential.
• Motor trade or Service Advisor experience is preferred.
• Excellent communication and interpersonal skills.
• Strong organisational and administrative abilities.
• Ability to work efficiently in a busy, fast-paced environment.
• Professional, confident and customer-focused approach.
• Good IT and system skills.
• Full UK Driving Licence preferred.

Responsibilities

• Acting as the main point of contact for customers visiting the Service Department.
• Booking vehicles in for servicing, maintenance and repair work.
• Keeping customers updated throughout the repair process.
• Liaising closely with Workshop Controllers and Technicians.
• Preparing estimates and explaining repair requirements.
• Upselling additional products, services and repairs where appropriate.
• Managing customer queries and ensuring a first-class customer experience.
• Ensuring all documentation and job records are accurately maintained.
• Helping the department achieve customer satisfaction and performance targets.

Skills

Customer-facing experience

Communication skills

Organisational skills

Administrative abilities

Full UK Driving Licence

Job description

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd is seeking a professional Service Advisor for a busy main dealership in Peterborough.

You will handle customer contacts, book servicing, keep customers updated and strive for a first-class experience. The role offers a £30,400 basic salary rising to £31,800 on accreditation plus an uncapped bonus, with permanent, full-time hours Monday–Friday 8:00am–6:00pm and occasional Saturdays.