Car Service Advisor: £32k+ Bonus & Career Growth

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd; Maidstone; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

Pension scheme

Career progression

Bonus scheme

Friendly team

Job summary

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd is recruiting a Service Advisor for a busy car dealership in Maidstone. You will be the main link between customers and the workshop, guiding the customer from booking to handover and delivering excellent service.

You will greet customers, manage bookings and workshop scheduling, and have the opportunity to upsell service plans, products and accessories.

Qualifications

• Experience as a Service Advisor in a car dealership or motor trade environment.
• Strong communication and customer-facing skills.
• Ability to upsell products and meet targets.
• Good organisational and IT skills; DMS experience is an advantage.

Responsibilities

• Meet and greet service customers.
• Manage bookings, job cards, and workshop scheduling.
• Upsell service plans, products, and accessories.
• Keep customers updated on progress, costs and approvals.
• Ensure a professional handover on completion of work.
• Deliver outstanding customer service to increase retention.

Skills

Service Advisor

Communication

Upselling

IT skills

DMS experience

Tools

DMS

Job description

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd is recruiting a Service Advisor for a busy car dealership in Maidstone. You will be the main link between customers and the workshop, guiding the customer from booking to handover and delivering excellent service.

You will greet customers, manage bookings and workshop scheduling, and have the opportunity to upsell service plans, products and accessories.