Service Advisor – Main Dealer Team, Wimbledon

The Solution Automotive Limited; Greater London; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

33 days annual leave including bankhol

Pension scheme and life assurance

Vehicle purchase scheme

Discounts on service, bodyshop and how

Cycle to Work scheme

Job summary

The Solution Automotive Limited is seeking an experienced Service Advisor in Wimbledon to act as the key link between customers and the workshop, guiding bookings through to vehicle handover and ensuring an outstanding customer experience.

The role requires at least 1 year of main dealer experience, excellent communication skills, and a strong customer service background. 42.5 hours weekly, with occasional Saturdays, and a starting salary of £32,200 plus a performance bonus and benefits.

Qualifications

• Minimum 1 year of main dealer Service Advisor experience.
• Excellent communication and interpersonal skills.
• Experience in customer service or sales environment.

Responsibilities

• Managing customer bookings and service enquiries
• Advising customers on maintenance and repair requirements
• Upselling additional work where appropriate
• Maintaining accurate records and handling confidential information
• Working to deadlines in a busy aftersales environment
• Delivering exceptional customer service at all times

Skills

Customer service

Communication

Teamwork

Education

Main dealer service experience

Job description

The Solution Automotive Limited is seeking an experienced Service Advisor in Wimbledon to act as the key link between customers and the workshop, guiding bookings through to vehicle handover and ensuring an outstanding customer experience.

The role requires at least 1 year of main dealer experience, excellent communication skills, and a strong customer service background. 42.5 hours weekly, with occasional Saturdays, and a starting salary of £32,200 plus a performance bonus and benefits.