Service Advisor: EV Training, Career Growth & Benefits

Perfect Placement UK Ltd; Tonbridge; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

Bonus scheme

Pension scheme

Vehicle discounts

Job summary

Perfect Placement UK Ltd is seeking an experienced Service Advisor in Tonbridge to be the first point of contact for customers and deliver excellent service. The role includes advising on servicing options, booking appointments, and producing estimates while coordinating with workshop staff to ensure smooth workflow.

Salary is £32,000 to £34,000 with a bonus scheme and full training, including EV-specific courses.

Qualifications

• Experience in the motor trade as a Service Advisor or similar role.
• Excellent verbal and written communication skills.
• Full UK driving licence (preferably clean).

Responsibilities

• Assisting with workshop control and workflow management.
• Advising customers on servicing options and repairs.
• Booking and scheduling vehicle services efficiently.
• Liaising with customers regarding additional work or repairs needed.
• Producing estimates for repairs, including time and costs.
• Handling customer queries and complaints professionally.
• Providing progress reports and tracking vehicles through the workshop.
• Coordinating with workshop staff and other departments to ensure smooth service delivery.

Skills

Motor trade experience

Excellent communication

Driving licence

Job description

Perfect Placement UK Ltd is seeking an experienced Service Advisor in Tonbridge to be the first point of contact for customers and deliver excellent service. The role includes advising on servicing options, booking appointments, and producing estimates while coordinating with workshop staff to ensure smooth workflow.

Salary is £32,000 to £34,000 with a bonus scheme and full training, including EV-specific courses.