Automotive Service Advisor: Customer Focus and Growth

Perfect Placement UK Ltd; Staines-upon-Thames; On-site; GBP 19,000 - 32,000; Full time

Job summary

Perfect Placement UK Ltd is recruiting on behalf of a client for a Service Advisor to join a well-established, manufacturer-owned dealership in Staines. The role offers career development in a reputable automotive organisation with a focus on exceptional customer service.

Benefits include a competitive salary up to £32,177 plus bonus, 25 days plus bank holidays, comprehensive training, and opportunities for progression within the dealership.

Qualifications

• Previous experience in a Service role within a garage or dealership environment.
• Full UK driving licence.
• Kerridge experience is advantageous.
• Strong communication skills and a proactive attitude.
• Ability to work independently and as part of a team.
• Knowledge of automotive trade and sales techniques.
• Motivated to enhance skills and deliver exceptional customer service.

Responsibilities

• Drive the business forward by increasing sales and profit margins.
• Book and manage customer appointments effectively.
• Match and exceed monthly sales targets.
• Process paperwork diligently to ensure accuracy.
• Maintain the dealership's professional image and uphold quality service standards.
• Provide excellent customer service, ensuring customer satisfaction at all times.

Skills

Communication skills

Proactive attitude

Customer service excellence

Teamwork

Tools

Kerridge

Job description

Perfect Placement UK Ltd is recruiting on behalf of a client for a Service Advisor to join a well-established, manufacturer-owned dealership in Staines. The role offers career development in a reputable automotive organisation with a focus on exceptional customer service.

Benefits include a competitive salary up to £32,177 plus bonus, 25 days plus bank holidays, comprehensive training, and opportunities for progression within the dealership.