Service Advisor: Booking & Upsell Specialist

autoskills-uk; Dartford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A national automotive service provider is seeking a motivated Service Advisor to manage service bookings and enhance customer satisfaction by providing upselling opportunities. The ideal candidate will have prior experience as a Service Advisor and be proficient with various DMS systems. A full UK driving licence is essential. This is an excellent opportunity to grow within a dynamic dealership environment.

Qualifications

• Must have previous experience as a Service Advisor.
• Knowledge of DMS systems like Kerridge, 1 link, or Pinnacle.
• Experience in upselling services.

Responsibilities

• Arranging Service Department bookings.
• Ensure efficient workshop loading and attend to customer requirements.
• Upsell works and promote special offers/Service Plans.

Skills

Previous experience as a Service Advisor

Kerridge/1 link/Pinnacle systems knowledge

Previous experience Upselling

Full manual UK Driving Licence

Job description

A national automotive service provider is seeking a motivated Service Advisor to manage service bookings and enhance customer satisfaction by providing upselling opportunities. The ideal candidate will have prior experience as a Service Advisor and be proficient with various DMS systems. A full UK driving licence is essential. This is an excellent opportunity to grow within a dynamic dealership environment.