Service Advisor

Perfect Placement; Topsham; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading automotive recruitment agency is looking for a Service Advisor to join a busy dealership in Exeter, UK. The ideal candidate will have a strong focus on customer service and effective communication skills while being able to upsell service work. Responsibilities include communicating with customers, producing job cards, managing vehicle records, and preparing invoices. The position offers a competitive salary of up to £29,000 plus OTE of £35,000, along with opportunities for career development.

Benefits

Competitive basic salary

Flexible working hours

Career development opportunities

Qualifications

• Experience in a Service Advisor role is preferred but not essential.
• Familiarity with upselling service work and service plans.
• Strong background in customer service.

Responsibilities

• Communicate professionally with customers about service and repair work.
• Produce Job Cards in in-house computer systems.
• Update Customer and Vehicle Records.
• Prepare and complete Invoices.
• Advise Customers on estimated costs and timescales.

Skills

Customer Focused

Excellent communication

Ability to upsell

Tools

Motor Dealership Database Software

Job description

Overview

We are currently advertising on behalf of an Automotive dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Exeter area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Competitive basic salary of up to £29,000 depending on experience with an OTE of up to £35,00
• Standard working hours from 8 am to 6 pm Monday to Friday, with some flexibility on start and finishing times
• One in three Saturday mornings as overtime
• Opportunity to work in a well-established dealership in Exeter, Devon
• Experience as a Service Advisor is preferred but not essential, they are open to looking at candidates with a strong customer service background.
• Supportive team environment with ongoing career development potential

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

Application

For your hard work, our client is offering a salary of up to £29000 with OTE of circa £35000.

To apply for this Service Advisor position, please forward your CV to Sam Enderby quoting the job reference number or call our office for a chat about this position.

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