Service Advisor

Perfect Placement UK Ltd; Sittingbourne; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Pension scheme

Generous holiday entitlement

Staff discounts on vehicle purchases

Job summary

Perfect Placement UK Ltd's client, a reputable dealership in Sittingbourne, is seeking an experienced Commercial Vehicle Service Advisor to join their team.

You will welcome customers, discuss service needs, build lasting relationships, and promote additional products while maintaining high standards of service and contributing to dealership revenue.

Qualifications

• Proven experience as a Service Advisor within the motor trade.
• Experience in the commercial vehicle sector preferred.
• Strong customer service skills and ability to build lasting relationships.
• Excellent communication and sales abilities.
• Full UK driving licence is essential.

Responsibilities

• Welcoming and assisting customers professionally and courteously.
• Discussing vehicle service requirements and providing accurate, honest advice.
• Managing customer relationships throughout the service and repair process.
• Promoting additional products and services to enhance customer satisfaction and dealership revenue.
• Ensuring customer expectations are consistently exceeded with a thorough, client-focused approach.

Skills

Customer service

Sales abilities

Communication

Teamwork

Full UK driving licence

Job description

We are currently recruiting for an experienced Commercial Vehicle Service Advisor to join our client's reputable dealership in Sittingbourne.

This is a fantastic opportunity for a skilled motor trade professional to take the next step in their career with a well-established, family-run business that continues to grow across Kent, Sussex, and Essex.

Benefits of the Commercial Vehicle Service Advisor role include:

• Competitive basic salary of £30,000, with an OTE of up to £38,000
• Attractive bonus structure driven by performance
• Clear opportunities for career progression within a dynamic and expanding group
• Access to a pension scheme and generous holiday entitlement
• Staff discounts on new and used vehicle purchases for you and your family

Duties of the Commercial Vehicle Service Advisor position involve:

• Welcoming and assisting customers professionally and courteously
• Discussing vehicle service requirements and providing accurate, honest advice
• Managing customer relationships throughout the service and repair process
• Promoting additional products and services to enhance customer satisfaction and dealership revenue
• Ensuring customer expectations are consistently exceeded with a thorough, client-focused approach

Requirements for the Commercial Vehicle Service Advisor role include:

• Proven experience as a Service Advisor within the motor trade, ideally within the commercial vehicle sector
• Strong customer service skills with the ability to establish lasting customer relationships
• Excellent communication and sales abilities
• Ability to work effectively within a team and manage customer expectations professionally
• Full UK driving licence is essential