Service Advisor

Perfect Placement UK Ltd; Newport; On-site; GBP 30,000; Full time

Job summary

An automotive recruitment agency is seeking a Service Advisor in Newport to provide excellent customer service in a busy service department. Candidates should have experience in a similar role, be able to upsell services, and communicate effectively with customers. The position offers a starting salary up to £30,000 with additional benefits and career development opportunities.

Benefits

Access to departmental profit bonus

22 days holiday plus bank holidays

Full manufacturer-accredited training

Company pension scheme

Career development prospects

Qualifications

• Experience in a Service Advisor role is required.
• Strong customer service skills and communication abilities.
• Familiarity with dealership software is beneficial.

Responsibilities

• Communicate with customers about vehicle service and repairs.
• Produce job cards using in-house systems.
• Provide cost estimates for repairs.

Skills

Customer Focused

Excellent communication

Ability to upsell

Tools

Motor Dealership Database Software

Job description

Overview

We are currently advertising on behalf of an Automotive dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Newport area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Starting salary up to £30,000 per annum.
• Access to a departmental profit bonus, which pays roughly £300-£600 per quarter (accessible after a 6-month probationary period).
• 22 days annual holiday allowance plus the 8 bank holidays, increasing over the length of service.
• Full manufacturer-accredited training.
• Company pension scheme.
• Fantastic career development prospects with a long-established commercial vehicle dealer group.
• Monday to Friday alternating shift rota. Week 1: 7:00am-4:00pm. Week 2: 8:00am-5:00pm. No weekends required!

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £30,000 with OTE of circa £32,400.

To apply for this Service Advisor position, please forward your CV to Harry Woodcock quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Perfect Placement UK Ltd – See our website for details