Service Advisor

Future Prospects Group Ltd; Newark on Trent; On-site; GBP 27,000 - 33,000; Full time

Job summary

Future Prospects Group Ltd in Newark is actively recruiting a Service Advisor to join a busy aftersales department in a multi-franchised environment. You will liaise with customers, coordinate workshop tasks, and manage administrative accuracy.

The role demands strong communication, organisational skills and a flexible approach, with a full UK driving licence. The position is full-time and permanent, offering career stability.

Qualifications

• Experience in automotive aftersales workshop control.
• Excellent communication and organisational skills.
• Flexible approach to business needs.
• Good time management.
• Full UK Driving Licence.

Responsibilities

• Organising Technicians' workloads & daily workshop tasks.
• Liaising with customers regarding their vehicles.
• Being accurate and precise with all administration.
• Meeting & greeting customers both face to face and over the telephone.
• Achieving pre-defined targets for upselling various aftersales products & services.
• Maintaining high levels of customer satisfaction and service in line with company and Manufacturer standards.

Skills

Automotive aftersales experience

Communication skills

Organisational skills

Time management

Flexible attitude

Full UK Driving Licence

Job description

Service Advisor

Newark, Full Time, Permanent

Up to circa £30,000 per annum (dependent on experience)

Future Prospects Group are delighted to be working with our client from within the Automotive industry who are actively recruiting for a Service Advisor on a full-time, permanent basis to join their team.

Our Client is looking for a are looking for a dynamic and motivated individual to work within their busy aftersales department. The ideal candidate will have previous experience in a similar multi franchised environment.

The Role

The role of the successful Service Advisor will include:

• Organising Technicians' workloads & daily workshop tasks.
• Liaising with customers regarding their vehicles.
• Being accurate and precise with all administration.
• Meeting & greeting customers both face to face and over the telephone.
• Achieving pre-defined targets for upselling various aftersales products & services.
• Maintaining high levels of customer satisfaction and service in line with company and Manufacturer standards.

The Candidate

The ideal Service Advisor will be able to demonstrate:

• Previous workshop control experience in an automotive aftersales environment.
• Excellent communication & organisational skills.
• A flexible approach to business needs.
• An ability to demonstrate effective time management.
• A full UK Valid Driving Licence.