Service Advisor

myfutureprospects.com; Newark and Sherwood; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Cycle to work Scheme

Job summary

Future Prospects Group are seeking a Service Advisor to join their busy aftersales team in Newark. The role involves organizing workshop workloads, communicating with customers and handling administration with precision.

You will greet customers in person and over the phone, work towards upselling aftersales services, and maintain high customer satisfaction in line with manufacturer standards. A full UK driving licence is required.

Qualifications

• Previous workshop control experience in an automotive aftersales environment.
• Excellent communication and organisational skills.
• A full UK driving licence is required.

Responsibilities

• Organising Technicians’ workloads and daily workshop tasks.
• Liaising with customers regarding their vehicles.
• Accurate and precise administration.

Skills

Workshop control experience

Communication skills

Organisational skills

Full UK Driving Licence

Job description

• Industry: Commercial > Motoring and Automotive
• Location: Newark, Nottinghamshire
• Job Type: Full Time, Permanent

Job Description

Service Advisor
Newark, Full Time, Permanent
Up to circa £30,000 per annum (dependent on experience)

Future Prospects Group are delighted to be working with our client from within the Automotive industry who are actively recruiting for a Service Advisor on a full-time, permanent basis to join their team.

Our Client is looking for a are looking for a dynamic and motivated individual to work within their busy aftersales department. The ideal candidate will have previous experience in a similar multi franchised environment.

The Role

The role of the successful Service Advisor will include:

• Organising Technicians’ workloads & daily workshop tasks.
• Liaising with customers regarding their vehicles.
• Being accurate and precise with all administration.
• Meeting & greeting customers both face to face and over the telephone.
• Achieving pre-defined targets for upselling various aftersales products & services.
• Maintaining high levels of customer satisfaction and service in line with company and Manufacturer standards.

The Candidate

The ideal Service Advisor will be able to demonstrate:

• Previous workshop control experience in an automotive aftersales environment.
• Excellent communication & organisational skills.
• A flexible approach to business needs.
• An ability to demonstrate effective time management.
• A full UK Valid Driving Licence.

THE BENEFITS

The benefits included with this role are:

• Cycle to work Scheme

Thank you for your interest in this vacancy and good luck with your application.

If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback

The services of Future Prospects are those of an Employment Agency.