Automotive Service Advisor | Customer Care & Workshop

Future Prospects Group Ltd; Newark on Trent; On-site; GBP 27,000 - 33,000; Full time

Job summary

Future Prospects Group Ltd in Newark is actively recruiting a Service Advisor to join a busy aftersales department in a multi-franchised environment. You will liaise with customers, coordinate workshop tasks, and manage administrative accuracy.

The role demands strong communication, organisational skills and a flexible approach, with a full UK driving licence. The position is full-time and permanent, offering career stability.

Qualifications

• Experience in automotive aftersales workshop control.
• Excellent communication and organisational skills.
• Flexible approach to business needs.
• Good time management.
• Full UK Driving Licence.

Responsibilities

• Organising Technicians' workloads & daily workshop tasks.
• Liaising with customers regarding their vehicles.
• Being accurate and precise with all administration.
• Meeting & greeting customers both face to face and over the telephone.
• Achieving pre-defined targets for upselling various aftersales products & services.
• Maintaining high levels of customer satisfaction and service in line with company and Manufacturer standards.

Skills

Automotive aftersales experience

Communication skills

Organisational skills

Time management

Flexible attitude

Full UK Driving Licence

Job description

Future Prospects Group Ltd in Newark is actively recruiting a Service Advisor to join a busy aftersales department in a multi-franchised environment. You will liaise with customers, coordinate workshop tasks, and manage administrative accuracy.

The role demands strong communication, organisational skills and a flexible approach, with a full UK driving licence. The position is full-time and permanent, offering career stability.