Service Advisor

Career Choices Dewis Gyrfa Ltd; Knutsford; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Base salary £28,000

On-target earnings up to £32,000

Weekdays 8:00-17:30

No weekends

High-end environment

Career development

Job summary

Perfect Placement is seeking an experienced Service Receptionist/Advisor for a leading independent premium garage in Knutsford. The role focuses on delivering expert customer service for vehicle servicing, managing bookings, and upselling additional services to maximise customer satisfaction.

The successful candidate will thrive in a high-end environment, communicate clearly with customers and technicians, and build lasting relationships to drive repeat business.

Qualifications

• Proven experience as a Service Advisor in the motor trade.
• Excellent communication skills and a strong customer-focused approach.
• Ability to organise workload and manage multiple priorities efficiently.
• Professional presentation with strong attention to detail and proactive teamwork.

Responsibilities

• Provide expert advice and personalised customer service for vehicle servicing and repairs.
• Manage service booking schedules to support efficient workshop workflow.
• Upsell additional services and repair work in line with customer needs.
• Ensure clear, professional communication between customers and technical staff.
• Maintain accurate customer records and update vehicle histories.
• Build strong customer relationships to support repeat business and loyalty.

Skills

Customer service

Communication

Upselling

Organisational skills

Motor trade knowledge

Team player

Job description

Are you an experienced Service Receptionist / Advisor seeking a rewarding role within a prestigious environment?

We are working on behalf of a leading independent specialist garage that offers a high-end, premium setting for automotive professionals.

Benefits

• Basic salary of £28,000 per year
• On-target earnings up to £32,000 via upsell commission
• Monday to Friday hours, 8:00am to 5:30pm, no weekends
• Professional, high-end working environment within a leading independent specialist garage
• Supportive team committed to quality service
• Opportunities for career development within a respected workshop

Duties

• Provide expert advice and personalised customer service for vehicle servicing and repairs
• Manage service booking schedules to support efficient workshop workflow
• Upsell additional services and repair work in line with customer needs
• Ensure clear, professional communication between customers and technical staff
• Maintain accurate customer records and update vehicle histories
• Build strong customer relationships to support repeat business and loyalty

Requirements

• Proven experience as a Service Advisor in the motor trade
• Excellent communication skills and a strong customer-focused approach
• Ability to organise workload and manage multiple priorities efficiently
• Working knowledge of automotive servicing procedures and processes
• Professional presentation with strong attention to detail
• Proactive team player who consistently maintains high standards

To apply, contact Matt Cross, Automotive Recruitment Specialist at Perfect Placement covering Knutsford and Cheshire, today to discover more about this fantastic Service Advisor opportunity.