Service Advisor

Career Choices Dewis Gyrfa Ltd; Knutsford; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Salary £28k

OTE £32k

Weekdays 8:00–17:30

Premium environment

Career development

Job summary

Career Choices Dewis Gyrfa Ltd is seeking an experienced Service Receptionist/Advisor for a premium automotive workshop environment in Knutsford. The role focuses on expert vehicle servicing guidance, scheduling, and upselling services to support workshop efficiency and customer satisfaction.

The successful candidate will demonstrate proven motor-trade service advisory experience, excellent communication, and the ability to manage multiple tasks while delivering high standards of service in a

Qualifications

• Proven experience as a Service Advisor in the motor trade.
• Excellent communication skills and a strong customer-focused approach.
• Ability to organise workload and manage multiple priorities efficiently.

Responsibilities

• Provide expert advice and personalised customer service for vehicle servicing and repairs.
• Manage service booking schedules to support efficient workshop workflow.
• Upsell additional services and repair work in line with customer needs.
• Ensure clear, professional communication between customers and technical staff.
• Maintain accurate customer records and update vehicle histories.
• Build strong customer relationships to support repeat business and loyalty.

Skills

Service Advisor experience

Customer service

Communication skills

Organisational skills

Job description

Are you an experienced Service Receptionist / Advisor seeking a rewarding role within a prestigious environment?

We are working on behalf of a leading independent specialist garage that offers a high-end, premium setting for automotive professionals.

Benefits for the Service Advisor:

• Basic salary of £28,000 per year
• On-target earnings up to £32,000 via upsell commission
• Monday to Friday hours, 8:00am to 5:30pm, no weekends
• Professional, high-end working environment within a leading independent specialist garage
• Supportive team committed to quality service
• Opportunities for career development within a respected workshop Duties of the Service Advisor:
• Provide expert advice and personalised customer service for vehicle servicing and repairs
• Manage service booking schedules to support efficient workshop workflow
• Upsell additional services and repair work in line with customer needs
• Ensure clear, professional communication between customers and technical staff
• Maintain accurate customer records and update vehicle histories
• Build strong customer relationships to support repeat business and loyalty as a Service Advisor
• Proven experience as a Service Advisor in the motor trade
• Excellent communication skills and a strong customer-focused approach
• Ability to organise workload and manage multiple priorities efficiently
• Working knowledge of automotive servicing procedures and processes
• Professional presentation with strong attention to detail
• Proactive team player who consistently maintains high standards