Service Advisor

Perfect Placement UK Ltd; Haslemere; On-site; GBP 27,000 - 32,000; Full time

Job summary

A reputable family-run car garage in Haslemere is seeking a high-performing Service Advisor to join their busy Service Department. The ideal candidate will have experience in a similar role, with excellent communication and customer service skills. Responsibilities include advising customers on service and repair work, producing job cards, and managing vehicle records. With a competitive salary of up to £32,000 and opportunities for career growth, this role offers a supportive team environment without weekend work.

Benefits

Competitive basic salary

Annual team bonus based on profitability

Regular team social events

Career development opportunities

No weekend work

Qualifications

• Prior experience in a Service Advisor role is essential.
• Communicative and customer-oriented approach is critical.
• Ability to upsell service plans effectively is highly regarded.

Responsibilities

• Communicate professionally with customers regarding service and repair needs.
• Produce job cards using in-house computer systems.
• Update customer and vehicle records efficiently.
• Prepare and complete invoices accurately.
• Advise customers on estimated repair costs and timelines.

Skills

Customer focused

Excellent communication skills

Ability to upsell on service work

Experience in Service Advisor role

Tools

Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive reputable family run car garage who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Haslemere area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Competitive basic salary of up to £32,000 per annum
• Annual team bonus based on profitability of business
• Working hours from 8am to 6pm, Monday to Friday with an hour for lunch
• No weekend work
• Opportunity to work with a well‑known and respected local garage
• Regular team social events including Christmas dinners and summer outings for team bonding
• Supportive and engaged team environment
• Opportunities for career development within a family‑oriented business

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in‑house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other ad‑hoc duties as the role requires

For your hard work, our client is offering a salary of up to £32,000 with OTE of circa £35,000.

To apply for this Service Advisor position, please forward your CV to Liam Buffenbarger, quoting the job reference number or call our office for a chat about this position.