Service Advisor

Octane Recruitment; Corsham; On-site; GBP 30,000; Full time

Job summary

A dynamic recruitment agency is seeking a Service Advisor for a busy dealership in Chippenham, UK. The ideal candidate will possess at least 2 years of experience in the motor trade and demonstrate a strong background in customer service. Responsibilities include booking vehicles into the workshop and advising customers on service details. This role offers a competitive salary of £30,000 plus bonus and overtime, and provides an excellent opportunity for long-term career growth.

Benefits

Competitive starting salary

Company pension scheme

Qualifications

• At least 2 years' experience working as a Service Advisor.
• Previous experience in the motor trade is required.
• Experience with dealership systems is a plus.

Responsibilities

• Dealing with customers to book vehicles into the workshop.
• Advising on costs, timeframes, and service details.
• Delivering high levels of customer service in a busy environment.

Skills

Strong customer service background

Confident and professional demeanor

Tools

Pinnacle

Kerridge

Job description

Service Advisor – Vacancy – Chippenham

Salary: £30,000 Basic + Bonus & Overtime

Working Hours: Monday - Friday 8am - 6pm, 1 in 3 Saturday mornings

Job ID: 29244

We have a new vacancy for a Service Advisor at a main dealership in Chippenham. Excellent opportunity for a Service Advisor to join a high performing team. This role suits a Service Advisor looking for a long‑term role.

Benefits

• Competitive starting salary
• Company pension scheme

Role

This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service, you will find out their requirements and advise on cost, time scale and what exactly will happen. The role is with a busy dealership that requires someone who can handle the volume while delivering a high standard of customer service.

Requirements

• Previous motor trade experience (independent garage experience considered).
• Steady work history.
• At least 2 years' experience working within the motor trade/car dealership as a Service Advisor.
• Experience with dealership systems (Pinnacle or Kerridge is preferable but not essential).
• Confident, friendly and professional individual with a strong customer service background.

All applications will be treated with the utmost confidentiality.