Service Administrator & Receptionist — Training & Benefits

DAF Trucks Ltd; United Kingdom; Remote; GBP 21,000 - 28,000; Full time

Benefits offered by this job

22 days holiday

Employee Benefits

Training & development

Job summary

Ford and Slater, one of the UK's largest DAF Truck dealers with 16 locations from Norwich to Birtley in the North East, invites applications for a Service Administrator / Receptionist at our Wisbech dealership.

You will greet customers, handle general admin in the Service department, generate invoices from job cards and liaise with customers to obtain correct purchase orders. A confident, detail-oriented administrator with IT skills is ideal.

Qualifications

• Experience in administration within vehicle, motor trade or related sector.
• Experience of generating invoices is advantageous.
• Confident dealing with people at all levels.
• Eye for detail with strong organisation and IT skills (Excel, Word).
• Full UK driving licence preferred.

Responsibilities

• Meet and greet customers at reception.
• General administration duties as required in the day to day operation of the Service department.
• Creating customer invoices from information on job cards.
• Liaise with customers to ensure correct purchase orders are obtained prior to invoicing.
• Input data into a variety of systems and databases to ensure they are kept up to date.
• Handle incoming calls from new and existing customers.
• Maintain files in line with company and legal requirements.

Skills

Administration experience

Invoicing experience

Customer interaction

Excel

Word

Attention to detail

People person

Tools

Excel

Word

Job description

Ford and Slater, one of the UK's largest DAF Truck dealers with 16 locations from Norwich to Birtley in the North East, invites applications for a Service Administrator / Receptionist at our Wisbech dealership.

You will greet customers, handle general admin in the Service department, generate invoices from job cards and liaise with customers to obtain correct purchase orders. A confident, detail-oriented administrator with IT skills is ideal.