Service Administrator - Wisbech

Ford & Slater Corby; United Kingdom; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

22 days holiday

Training & development

Employee of the Month Competition

Employee Assistance Program

Pension

Death in Service Life Insurance

Cycle to work scheme

Job summary

Ford and Slater is inviting applications for a Service Administrator/Receptionist at our Wisbech DAF Dealership. You will meet and greet customers, handle day-to-day service admin and support invoicing processes, ensuring accurate data entry.

The role offers a competitive salary, in-house and manufacturer training, and classic benefits including holiday entitlement, pension, and life assurance. Full UK driving licence preferred and opportunities for progression.

Qualifications

• Experience in administration within vehicle/motor trade is preferred.
• Experience generating invoices is advantageous.
• Strong IT skills with Excel/Word and data entry accuracy.

Responsibilities

• Meet and greet customers at reception.
• General administration duties in service department.
• Creating customer invoices from information on job cards.
• Liaise with customers to ensure correct purchase orders are obtained prior to invoicing.
• Input data into a variety of systems and databases to ensure they are kept up to date.
• Handle incoming calls from new and existing customers. Maintain files in line with company and legal requirements.

Skills

Customer service

Organisational skills

Communication

Invoicing

Tools

Excel

Word

Job description

Ford and Slater are one the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have an exciting vacancy for a Service Administrator / Receptionist in our fantastic DAF Dealership in Wisbech.

As a Service Administrator, we can offer you:

• A competitive salary (depending on your experience as a Service Administrator)
• Excellent DAF Service Administrator Training & Development opportunities – in house and manufacturer’s
• 22 days holiday (plus statutory), rising to 25 days after 5 years service
• Employee Of The Month Competition
• Employee Assistance Program
• Pension
• Death in Service Life Insurance Scheme
• Cycle to work scheme

Who are we looking for as a Service Administrator:

• You will ideally have previous experience working within the Commercial Vehicle, Motor Trade or an associated sector as an Administrator or similar role.
• Experience of generating invoices would be a distinct advantage.
• Be a confident people person. Happy dealing with individuals, organisations and businesses at all levels.
• Have an eye for detail with excellent organisational, administration and IT skills (Excel, Word etc.).
• Full UK driving licence (preferred).

The Service Administrator role / responsibilities include (but not limited to):

• Meet and greet customers at reception.
• General administration duties as required in the day to day operation of the Service department.
• Creating customer invoices from information on job cards.
• Liaise with customers to ensure correct purchase orders are obtained prior to invoicing.
• Input data into a variety of systems and databases to ensure they are kept up to date.
• Handle incoming calls from new and existing customers.Maintain files in line with company and legal requirements.

Working Monday to Friday, 9am – 5:30pm (including a 30 minute unpaid lunch break)

As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.