Service Administrator - Maternity Cover (Scheduling & Quotes)

Confidential; Essex; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Contributory pension

28 days holidays

Extra leave days

Birthday off

Charity day

Wellbeing service

Full training

Job summary

Owls Hall Environmental in the United Kingdom is seeking a Service Administrator on a 12-month fixed term contract to support a busy office environment.

You will handle calls from customers, provide costs for servicing, and schedule work for engineers while collaborating with external engineers on quotes and Direct Debit upsells.

The role offers a competitive salary, contributory pension, generous holiday entitlement, paid birthday off, wellbeing support and full training.

Qualifications

• Excellent communication skills.
• Exceptional customer service.
• A proactive attitude and initiative.
• Ability to prioritise work to meet deadlines.

Responsibilities

• Taking calls from new and existing customers.
• Providing costs for servicing, emptying and breakdowns.
• Scheduling planned and unplanned servicing and emptying work for Engineers.
• Working with external engineers to create quotations for additional work.
• Upselling cash contracts to Direct Debit plans.

Skills

Excellent communication

Exceptional customer service

Proactive attitude

Prioritise deadlines

Job description

Owls Hall Environmental in the United Kingdom is seeking a Service Administrator on a 12-month fixed term contract to support a busy office environment.

You will handle calls from customers, provide costs for servicing, and schedule work for engineers while collaborating with external engineers on quotes and Direct Debit upsells.

The role offers a competitive salary, contributory pension, generous holiday entitlement, paid birthday off, wellbeing support and full training.