Service Administrator

Interaction Recruitment; Cambridgeshire and Peterborough; Sur place; GBP 23 000 - 29 000; Plein temps

Résumé du poste

Interaction Recruitment in St Ives, Cambridgeshire is seeking an Electrical Services Administrator on a maternity cover basis. The role involves coordinating day-to-day scheduling of electrical engineers, ensuring jobs are allocated efficiently and completed within SLAs.

You will liaise with clients and engineers, handle queries, log and update jobs, and support quotes and RAMS. The position is full-time, Monday to Friday, salary £26,000.

Qualifications

• Highly organised with excellent attention to detail.
• Confident communicating by phone and email.
• Good working knowledge of Microsoft Word and Excel.
• Able to multitask and work to deadlines.

Responsabilités

• Schedule and allocate jobs to electrical engineers.
• Liaise with engineers, clients and internal teams.
• Manage incoming calls and emails.
• Log and update jobs, communications and client requirements.
• Monitor outstanding works, paperwork and certification.
• Chase updates and ensure jobs are completed correctly.
• Update client portals and internal systems.
• Assist with quotes, RAMS and general administration.
• Escalate issues and identify potential risks.

Connaissances

Organised

Communication

Attention to detail

Multitasking

Follow procedures

Team player

Outils

Microsoft Word

Microsoft Excel

Description du poste

My client based in St Ives Cambridgeshire are currently recruiting for an Electrical Services Administrator Maternity Cover to join their team on a full time basis.

St Ives, Cambridgeshire Full-Time

Salary £26,000

Monday Friday.

The Role

You will coordinate the day-to-day scheduling of electrical engineers, ensuring jobs are allocated efficiently and completed within agreed SLAs. You will also liaise with clients and engineers, manage incoming queries and provide a high level of customer service.

Key Responsibilities

• Schedule and allocate jobs to electrical engineers.
• Liaise with engineers, clients and internal teams.
• Manage incoming calls and emails.
• Log and update jobs, communications and client requirements.
• Monitor outstanding works, paperwork and certification.
• Chase updates and ensure jobs are completed correctly.
• Update client portals and internal systems.
• Assist with quotes, RAMS and general administration.
• Escalate issues and identify potential risks.

About You

• Highly organised with excellent attention to detail.
• Confident communicating by phone and email.
• Good working knowledge of Microsoft Word and Excel.
• Able to multitask and work to deadlines.
• Flexible, adaptable and able to follow procedures.
• Professional, customer-focused and a strong team player.