Service Administrator — Customer-Focused with Training

Brindley Garages; Cannock; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

17 days annual leave

Full training provided

Career progression opportunities

Job summary

Brindley Garages in Cannock is seeking a friendly and organised Service Administrator to support their busy service department. The role involves coordinating customer bookings, maintaining records, and ensuring excellent communication throughout the service experience.

The successful candidate will manage customer interactions and administrative tasks while upholding high standards of customer service. This position provides a supportive working environment with career progression opportunities and competitive salary based on National Minimum Wage.

Qualifications

• Previous administrative experience is advantageous.
• Experience with data cleansing is preferred but not essential.
• Strong attention to detail and proactive work approach.

Responsibilities

• Confirm customer service booking appointments and vehicle drop-off times.
• Provide customers with progress updates while their vehicle is in the workshop.
• Create service bookings from online enquiries.

Skills

Organisational and time management skills

Communication and customer service skills

Attention to detail

Tools

Computer systems

Job description

Brindley Garages in Cannock is seeking a friendly and organised Service Administrator to support their busy service department. The role involves coordinating customer bookings, maintaining records, and ensuring excellent communication throughout the service experience.

The successful candidate will manage customer interactions and administrative tasks while upholding high standards of customer service. This position provides a supportive working environment with career progression opportunities and competitive salary based on National Minimum Wage.