Dynamic Service Advisor: Front‑Of‑House Customer Champion

Brindley Garages; Wolverhampton; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Company pension

Life insurance

Ongoing training and career development

Job summary

Brindley Garages in Wolverhampton is seeking an experienced Service Advisor to join our dynamic team. In this front-of-house role, you will manage customer interactions, vehicle bookings, and collaborate closely with the workshop to enhance the customer journey. Minimum 2 years of experience in a similar role is required. We offer a supportive environment, ongoing training, and benefits including a company pension and life insurance. If you're passionate about providing exceptional service, apply now!

Qualifications

• Minimum 2 years’ experience as a Service Advisor within the motor trade.
• A natural communicator who builds rapport with ease.
• Highly organized with strong attention to detail.

Responsibilities

• Welcoming customers and creating a positive first impression.
• Managing vehicle bookings for service, maintenance, and repair.
• Delivering a seamless handover experience for customers.

Skills

Customer service

Communication

Organizational skills

Tools

Pinnacle

Pinewood

Job description

Brindley Garages in Wolverhampton is seeking an experienced Service Advisor to join our dynamic team. In this front-of-house role, you will manage customer interactions, vehicle bookings, and collaborate closely with the workshop to enhance the customer journey. Minimum 2 years of experience in a similar role is required. We offer a supportive environment, ongoing training, and benefits including a company pension and life insurance. If you're passionate about providing exceptional service, apply now!