Service Administrator

Perfect Placement; Slough; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Hybrid working pattern

Free on-site parking

Employee discount programmes

Cycle to work scheme

Sick pay scheme

Job summary

Perfect Placement is seeking a Service Administrator for a leading fleet management client in Slough. The role offers hybrid working (3 days in office, 2 days from home) and a full-time Monday–Friday schedule, with responsibilities spanning admin, data entry, and customer coordination.

Ideal candidates will have proven administration or customer service experience, excellent organisational skills, and proficiency in MS Office and scheduling software. Automotive sector experience is advantageous.

Qualifications

• Proven experience in administration, office support, or customer service roles.
• Confident and friendly telephone manner.
• Strong organisational skills with ability to multitask efficiently.
• Proficiency in booking and scheduling software and Microsoft Office, especially Excel.
• Basic understanding of vehicle servicing or willingness to learn (preferred).

Responsibilities

• Answering customer enquiry calls with professionalism and courtesy
• Booking and scheduling vehicle servicing, repairs, and brake jobs
• Inputting customer details, invoice processing, and maintaining accurate records
• Data entry of job sheets, invoices, and customer information
• Communicating effectively with customers and technicians regarding job updates
• Handling general administrative tasks including emails, filing, and supplier orders
• Supporting the Business Fleet team with account administration duties as required
• Assisting wider team members with daily operational needs in a fast-paced environment

Skills

Administration

Customer service

Telephone etiquette

Data entry

Microsoft Office

Tools

Booking and scheduling software

Excel

Job description

Our client, a leading fleet management company based in Slough, Berkshire, is seeking a Service Administrator to join their dynamic team. This is a full-time position offering hybrid working arrangements, with three days in the office and two days working from home. The role provides an excellent opportunity for a skilled administrative or customer service professional to develop their career within the automotive sector.

Benefits of the Service Administrator:

• Competitive salary up to £30,000 per annum
• Hybrid working pattern (3 days in the Slough office, 2 days from home)
• Supportive and collaborative team environment
• Full-time Monday to Friday working hours
• Employee discount programmes and cycle to work scheme
• Free on-site parking facilities
• Sick pay scheme to support employee well-being

Duties of the Service Administrator:

• Answering customer enquiry calls with professionalism and courtesy
• Booking and scheduling vehicle servicing, repairs, and brake jobs
• Inputting customer details, invoice processing, and maintaining accurate records
• Data entry of job sheets, invoices, and customer information
• Communicating effectively with customers and technicians regarding job updates
• Handling general administrative tasks including emails, filing, and supplier orders
• Supporting the Business Fleet team with account administration duties as required
• Assisting wider team members with daily operational needs in a fast-paced environment

Requirements of the Service Administrator:

• Proven experience in administration, office support, or customer service roles
• Confident and friendly telephone manner
• Strong organisational skills with ability to multitask efficiently
• Proficiency in booking and scheduling software and Microsoft Office, especially Excel
• Basic understanding of vehicle servicing and brake systems preferred or willingness to learn
• Previous experience in automotive, garage, dealership, or fleet management sectors is advantageous
• Full UK driving licence preferred but not essential