Service Admin & Records Coordinator

Third Sector Dumfries and Galloway; Dumfries; Remote; GBP 21,000 - 27,000; Full time

Job summary

Better Lives Partnership in Dumfries is seeking a Service Administrator to join the on-site administration team. The role supports the Service Lead, senior management, and the wider organisation by maintaining records, handling enquiries, and coordinating meetings and events.

The successful candidate will demonstrate strong organisational skills, attention to detail and the ability to manage multiple priorities while ensuring accurate records and efficient service operation.

Qualifications

• Strong organisational abilities with meticulous record maintenance.
• Ability to handle multiple priorities and time manage effectively.
• Clear communication and coordination within a multidisciplinary team.

Responsibilities

• Maintaining accurate records and trackers in accordance with internal systems and procedures.
• Populating required paperwork for use within the service.
• Attend and minute the weekly team meeting on site.
• Manage enquiries into the service professionally and timeously.
• Track cash, including petty cash, donations and tuck shop sales on site.
• Support the Service Lead with tracking of site specific budgets and grants.
• Provide regular and accurate information on attendance and financial expenditure.
• Coordinate and book trips and events for the service.
• Create requisitions and manage stationery supplies.
• Perform general admin duties for the Service Lead or wider team.

Skills

Organisational skills

Attention to detail

Manage multiple priorities

Record keeping

Communication skills

Team collaboration

Job description

Better Lives Partnership in Dumfries is seeking a Service Administrator to join the on-site administration team. The role supports the Service Lead, senior management, and the wider organisation by maintaining records, handling enquiries, and coordinating meetings and events.

The successful candidate will demonstrate strong organisational skills, attention to detail and the ability to manage multiple priorities while ensuring accurate records and efficient service operation.