Service Admin Lead — Supported Living

Positive Futures; Belfast City District; On-site; GBP 16,000 - 22,000; Full time

Job summary

Positive Futures in Belfast is seeking a Service Administrator to support the coordination and administration of the Supported Living Service. You will assist the Service Manager, ensuring compliance with policies and regulations while helping to deliver high-quality services.

You will provide administrative support for recruitment, induction and training for new staff, produce documents to the organisation's in‑house style, and contribute to the development and review of Service Objectives and

Qualifications

• GCSEs including Maths and English (minimum C or equivalent).
• OCR/RSA Word processing Stage 2 (or typing speed 50–55 wpm).
• 2 years office experience, including 12 months managing administration in a busy office.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Assist the Service Manager in the delivery of a high-quality Service by supporting the administrative processes.
• Provide administrative support for recruitment, induction and training for new staff.
• Produce documents to a high standard of accuracy and layout in line with the Organisation’s in-house style.
• Contribute to the development and review of Service Objectives and Action Plans.

Skills

Typing speed 50–55 wpm

Office administration

MS Office proficient

Education

GCSEs including Maths and English

OCR/RSA Word processing Stage 2

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Positive Futures in Belfast is seeking a Service Administrator to support the coordination and administration of the Supported Living Service. You will assist the Service Manager, ensuring compliance with policies and regulations while helping to deliver high-quality services.

You will provide administrative support for recruitment, induction and training for new staff, produce documents to the organisation's in‑house style, and contribute to the development and review of Service Objectives and