Service Administrator

DGWGO Limited; Dumfries; Remote; GBP 21,000 - 29,000; Full time

Job summary

Better Lives Partnership in Dumfries seeks a Service Administrator to support the Dumfries-based service, working with the Service Lead, senior management and partners. The role includes maintaining records, processing paperwork, attending meetings and handling enquiries.

You will track cash and donations, assist with site budgets, and provide timely reports on attendance and expenditure. A Level 2 PVG check is required and you will coordinate and book events as needed.

Qualifications

• Level 2 Disclosure Scotland PVG check required.
• Experience in maintaining accurate records and administrative paperwork.

Responsibilities

• Maintain accurate records and trackers within internal systems and procedures.
• Prepare required paperwork for the service.
• Attend and minute the weekly on-site team meeting.
• Manage enquiries professionally and promptly.
• Track cash, petty cash and donations.
• Assist with monitoring site budgets and restricted grant funding.
• Provide regular information on attendance and financial expenditure.

Job description

As a vital member of the organisation’s administrative team, our Service Administrator will provide administrative support to Better Lives Partnership’s Dumfries-based service, working in partnership with the Service Lead, the senior management team and the wider organisation, partners and families.

This post is subject to a level 2 Disclosure Scotland Protecting Vulnerable Groups (PVG) check.

Main responsibilities:

• Maintaining accurate records and trackers in accordance with our internal systems, processes and procedures.
• Populating required paperwork for use within the service.
• Attend and minute the weekly team meeting on site.
• Manage any enquiries into the service professionally and timeously.
• Track cash, including petty cash and donations.
• Support the Service Lead with the tracking of site-specific restricted grant funding and other site specific budgets.
• Provide regular and accurate information electronically on attendance and financial expenditure.
• Support the team to coordinate and book trips and events.
• Create requisitions and manage stationary supplies.
• Any reasonable admin duties required by the Service Lead or wider team.