Service Administrator

Third Sector Dumfries and Galloway; Dumfries; Remote; GBP 21,000 - 27,000; Full time

Job summary

Better Lives Partnership in Dumfries is seeking a Service Administrator to join the on-site administration team. The role supports the Service Lead, senior management, and the wider organisation by maintaining records, handling enquiries, and coordinating meetings and events.

The successful candidate will demonstrate strong organisational skills, attention to detail and the ability to manage multiple priorities while ensuring accurate records and efficient service operation.

Qualifications

• Strong organisational abilities with meticulous record maintenance.
• Ability to handle multiple priorities and time manage effectively.
• Clear communication and coordination within a multidisciplinary team.

Responsibilities

• Maintaining accurate records and trackers in accordance with internal systems and procedures.
• Populating required paperwork for use within the service.
• Attend and minute the weekly team meeting on site.
• Manage enquiries into the service professionally and timeously.
• Track cash, including petty cash, donations and tuck shop sales on site.
• Support the Service Lead with tracking of site specific budgets and grants.
• Provide regular and accurate information on attendance and financial expenditure.
• Coordinate and book trips and events for the service.
• Create requisitions and manage stationery supplies.
• Perform general admin duties for the Service Lead or wider team.

Skills

Organisational skills

Attention to detail

Manage multiple priorities

Record keeping

Communication skills

Team collaboration

Job description

Better Lives Partnership is looking to recruit a Service Administrator as part of our administration team, to provide vital administration support to Better Lives Partnership’s Dumfries based service, working in partnership with the Service Lead, the senior management team and the wider organisation, partners and families.

The successful candidate will be a motivated individual with excellent organisational skills, attention to detail and the ability to manage multiple priorities while maintaining accurate records and supporting the efficient running of the service.

• Maintaining accurate records and trackers in accordance with our internal systems, processes and procedures
• Populating required paperwork for use within the service
• Attend and minute the weekly team meeting on site
• Manage any enquiries into the service professionally and timeously
• Track cash, including petty cash, donations and tuck shop sales on site
• Support the Service Lead with the tracking of site specific restricted grant funding and other site specific budgets
• Provide regular and accurate information electronically on attendance and financial expenditure
• Support the team to coordinate and book trips and events
• Create requisitions and manage stationary supplies
• Any general admin duties required by the Service Lead or wider team

This post is subject to a Disclosure Scotland Protecting Vulnerable Groups (PVG) check.