Service Administrator & Compliance Coordinator

Accordia Care Group; Epsom; Hybrid; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Pension scheme

Health cash plan

Remote GP service

Employee recognition

Counselling service

Cycle to work

Salary advance

Blue Light Card

Onsite parking

DBS Update Service

NVQ training

Career progression

Birthday day off

Job summary

Accordia Care Group in Epsom, in the London area, seeks a Service Administrator to provide essential administrative and coordination support across the service. You will maintain accurate records, monitor deadlines, coordinate meetings and training records, and ensure compliance documents are readily available.

This role supports managers and team leaders in delivering high-quality, person-centred care and readiness for inspections.

Qualifications

• Essential: at least 1 year in administrative/coordination role.
• Excellent organisational skills and ability to manage multiple tasks and deadlines.
• Strong IT skills (Word, Excel, Outlook, Teams) and electronic record systems.
• Excellent attention to detail and accurate record-keeping.
• Clear written communication and meeting-minutes ability.
• Confidential handling of information per UK GDPR.
• English and maths at GCSE C/4+ level.
• Proactive, flexible approach and quality-focused.

Responsibilities

• Staff development and compliance: maintain records of supervision, appraisals, competencies and docs.
• Training compliance: monitor renewals and gaps, follow up to keep records current.
• Rota and staffing administration: support rota coordination and staffing records.
• Inductions and new starters: assist with onboarding documents.
• Meetings and governance: arrange meetings, prepare docs, take minutes, logs.
• Inspection readiness: keep compliance evidence organized for inspections.
• Service user records and engagement: maintain service user records and engagement activities.
• Service activities and champions: admin support for activities and champion roles.
• Tenancy and housing: maintain tenancy/housing documentation.
• Premises, health and safety: maintain compliance records and checks.

Skills

Organisational skills

IT skills

MS Word

Excel

Outlook

Teams

Record-keeping

Confidentiality

Minute-taking

GDPR knowledge

English literacy

Tools

Microsoft Word

Excel

Outlook

Teams

Job description

Accordia Care Group in Epsom, in the London area, seeks a Service Administrator to provide essential administrative and coordination support across the service. You will maintain accurate records, monitor deadlines, coordinate meetings and training records, and ensure compliance documents are readily available.

This role supports managers and team leaders in delivering high-quality, person-centred care and readiness for inspections.