Service Admin & Invoicing Clerk (Norwich)

DAF Trucks Ltd; Norwich; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

22 days holiday (plus statutory)

Employee Of The Month Competition

Employee Assistance Program

Pension

Death in Service Life Insurance Scheme

Cycle to work scheme

Job summary

Ford and Slater in Norwich is seeking a Service Administrator / Invoicing Clerk to join our busy DAF dealership. You will create customer invoices from job cards, liaise with customers on purchase orders, and handle daily admin in the service department.

The role offers Monday to Friday 8am–5pm, a competitive salary, in-house training, and benefits including pension and life insurance. Prior invoicing experience is advantageous.

Qualifications

• Experience in administration or invoicing within the vehicle trade is preferred.
• Experience generating invoices would be a distinct advantage.
• Confident dealing with individuals and organisations at all levels.
• Eye for detail with strong organisational and IT skills (Pinnacle, Excel, Word).
• Full UK driving licence (preferred).

Responsibilities

• Creating customer invoices from information on job cards.
• Liaise with customers to ensure correct purchase orders are obtained prior to invoicing.
• Input data into a variety of systems and databases to keep records up to date.
• General administration duties in the service department.
• Handle incoming calls from new and existing customers.
• Maintain files in line with company and legal requirements.

Skills

Invoicing

Administration

Microsoft Excel

IT Skills

Tools

Pinnacle

Job description

Ford and Slater in Norwich is seeking a Service Administrator / Invoicing Clerk to join our busy DAF dealership. You will create customer invoices from job cards, liaise with customers on purchase orders, and handle daily admin in the service department.

The role offers Monday to Friday 8am–5pm, a competitive salary, in-house training, and benefits including pension and life insurance. Prior invoicing experience is advantageous.