Service Admin & Invoicing Specialist – Norwich

Ford & Slater DAF; Norwich; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

22 days holiday

Training & Development

Employee Of The Month

Pension

Cycle to work scheme

Job summary

Ford and Slater in Norwich is looking for a Service Administrator / Invoicing Clerk to join our DAF dealership. The role covers creating customer invoices from job cards, liaising with customers on purchase orders, and handling day-to-day service department administration.

We offer a competitive salary depending on experience, in-house training, 22 days holiday plus statutory, pension, life insurance and cycle to work scheme, plus Employee Assistance Program.

Qualifications

• Experience generating invoices would be advantageous.
• Experience in Commercial Vehicle, Motor Trade or related sector as an Administrator or similar role.
• Be a confident people person with ability to deal with individuals and organisations at all levels.
• Excellent organisational, administration and IT skills (Pinnacle, Excel, Word).
• Full UK driving licence preferred.

Responsibilities

• Create customer invoices from information on job cards.
• Liaise with customers to ensure correct purchase orders are obtained prior to invoicing.
• Input data into various systems and databases and keep up to date.
• General administration duties for the Service department.
• Handle incoming calls from customers.
• Maintain files in line with company and legal requirements.

Skills

Invoicing

Customer service

IT skills

Organisational skills

Tools

Pinnacle

Excel

Word

Job description

Ford and Slater in Norwich is looking for a Service Administrator / Invoicing Clerk to join our DAF dealership. The role covers creating customer invoices from job cards, liaising with customers on purchase orders, and handling day-to-day service department administration.

We offer a competitive salary depending on experience, in-house training, 22 days holiday plus statutory, pension, life insurance and cycle to work scheme, plus Employee Assistance Program.