Service Administrator / Invoicing Clerk - Norwich

DAF Trucks Ltd; Norwich; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

22 days holiday (plus statutory)

Employee Of The Month Competition

Employee Assistance Program

Pension

Death in Service Life Insurance Scheme

Cycle to work scheme

Job summary

Ford and Slater in Norwich is seeking a Service Administrator / Invoicing Clerk to join our busy DAF dealership. You will create customer invoices from job cards, liaise with customers on purchase orders, and handle daily admin in the service department.

The role offers Monday to Friday 8am–5pm, a competitive salary, in-house training, and benefits including pension and life insurance. Prior invoicing experience is advantageous.

Qualifications

• Experience in administration or invoicing within the vehicle trade is preferred.
• Experience generating invoices would be a distinct advantage.
• Confident dealing with individuals and organisations at all levels.
• Eye for detail with strong organisational and IT skills (Pinnacle, Excel, Word).
• Full UK driving licence (preferred).

Responsibilities

• Creating customer invoices from information on job cards.
• Liaise with customers to ensure correct purchase orders are obtained prior to invoicing.
• Input data into a variety of systems and databases to keep records up to date.
• General administration duties in the service department.
• Handle incoming calls from new and existing customers.
• Maintain files in line with company and legal requirements.

Skills

Invoicing

Administration

Microsoft Excel

IT Skills

Tools

Pinnacle

Job description

Service Administrator / Invoicing Clerk - Norwich

SERVICE ADMINISTRATOR / INVOICING CLERK

Ford and Slater are one the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have an exciting vacancy for a Service Administrator / Invoicing Clerk in our fantastic DAF Dealership in Norwich.

As a Service Administrator / Invoicing Clerk, we can offer you:

• A competitive salary (depending on your experience as an Administrator / Invoicing Clerk)
• Excellent DAF Service Administrator Training & Development opportunities – in house and manufacturer’s
• 22 days holiday (plus statutory), rising to 25 days after 5 years service
• Employee Of The Month Competition
• Employee Assistance Program
• Pension
• Death in Service Life Insurance Scheme
• Cycle to work scheme

Who are we looking for as a Service Administrator / Invoicing Clerk:

• You will ideally have previous experience working within the Commercial Vehicle, Motor Trade or an associated sector as an Administrator or similar role.
• Experience of generating invoices would be a distinct advantage.
• Be a confident people person. Happy dealing with individuals, organisations and businesses at all levels.
• Have an eye for detail with excellent organisational, administration and IT skills (Pinnacle, Excel, Word etc.).
• Full UK driving licence (preferred).

The Service Administrator / Invoicing Clerk’s role & responsibilities include (but not limited to):

• Creating customer invoices from information on job cards.
• Liaise with customers to ensure correct purchase orders are obtained prior to invoicing.
• Input data into a variety of systems and databases to ensure they are kept up to date.
• General administration duties as required in the day to day operation of the Service department.
• Handle incoming calls from new and existing customers.
• Maintain files in line with company and legal requirements.

Working Monday to Friday, 8am – 5pm (including a 1 hour unpaid lunch break)

As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.

Address William Frost Way,
New Costessey,
Norwich,
Norfolk,
NR5 0JS