Service Admin & Invoicing Specialist (Norwich)

Slater Birtley; Norwich; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

22 days holiday (plus statutory)

In-house & manufacturer training

Pension

Death in Service Life Insurance

Cycle to work scheme

Employee Assistance Program

Employee of the Month Competition

Job summary

Ford and Slater, a major UK DAF Truck dealer group with multiple locations, is recruiting a Service Administrator / Invoicing Clerk for Norwich. The role focuses on creating invoices from job cards, liaising with customers on PO accuracy, and providing general service department support.

The ideal candidate will have admin experience in the vehicle/motor trade, invoicing knowledge, and strong IT skills (Pinnacle, Excel, Word). A full UK driving licence is preferred.

Qualifications

• Experience in Commercial Vehicle or motor trade administration.
• Experience generating invoices is a plus.
• Confident dealing with individuals, organisations and businesses at all levels.
• Eye for detail with strong administrative and IT skills (Pinnacle, Excel, Word).
• Full UK driving licence preferred.

Responsibilities

• Create customer invoices from information on job cards.
• Liaise with customers to obtain correct purchase orders before invoicing.
• Input data into a variety of systems and databases to keep them up to date.
• General administration duties in the Service department.
• Handle incoming calls from customers.
• Maintain files in line with company and legal requirements.

Skills

Invoicing

Administration

Customer service

People skills

Attention to detail

Tools

Pinnacle

Excel

Word

Job description

Ford and Slater, a major UK DAF Truck dealer group with multiple locations, is recruiting a Service Administrator / Invoicing Clerk for Norwich. The role focuses on creating invoices from job cards, liaising with customers on PO accuracy, and providing general service department support.

The ideal candidate will have admin experience in the vehicle/motor trade, invoicing knowledge, and strong IT skills (Pinnacle, Excel, Word). A full UK driving licence is preferred.