Server / Waiter / Waitress

Fire & Vine Hospitality; Liverpool; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

50% off food bill

Apprenticeship Scheme

Cycle to work scheme

Employee wellbeing platform

Career development and progression

Staff breakfast and dinner on every-sh

Job summary

GAUCHO Liverpool is seeking an experienced Senior Waiter who will represent the brand with warmth and hospitality. You will work with the restaurant team to provide an unforgettable GAUCHO experience, upsell GAUCHO products, and uphold service standards across every guest interaction.

Responsibilities include hosting guests, guiding menu choices, supporting management to maximise sales, and maintaining a clean, organized dining room.

Qualifications

• Demonstrate warmth, empathy and genuine hospitality towards guests and colleagues.
• Be a positive role model and a team player in a fast-paced environment.
• Maintain approachable and well-mannered conduct at all times.
• Be professional and respectful toward guests and teammates.
• Have fun and create a warm restaurant atmosphere.

Responsibilities

• Work with the restaurant team to deliver an unforgettable GAUCHO experience for guests through high hospitality and service excellence.
• Be the face of GAUCHO and demonstrate service excellence by following GAUCHO steps and standards.
• Strengthen product knowledge to host tables and guide guests with menu choices.
• Support management to maximise sales by driving covers and average spend per head.
• Ensure all guest orders are received, processed professionally and accurately.
• Maintain a clean and organized restaurant and follow setup/breakdown procedures.

Skills

Warmth and hospitality

Team player

Approachable and well-mannered

Professional and respectful

Positive role model

Create warm atmosphere

Job description

GAUCHOis looking for an experienced and passionate Senior Waiter to join our GAUCHO LiverpoolTeam! The idealSenior Waitercandidate will be hardworking, have a positive attitude and work well within a team. They will be a GAUCHOambassador and be able to upsell all GAUCHOproducts with confidence.

Training and benefits

• 50% off your food bill at all GAUCHOs.

• Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employeewellbeingplatform.

• Career development and progression.

• Staff breakfast and dinner on every shift

Key Responsibilities of aGAUCHOSenior Waiter

• Work with the restaurant team to offer anunforgettableGAUCHOexperience to all our guests through heightened hospitality.

• Be the face of GAUCHOanddemonstrateservice excellence while following the GAUCHO steps of serviceand standards.

• Strengthen andmaintainproduct knowledgein order tohost tables and guide guests withmenu choices.

• Support andassistthe management team to maximise sales revenues by driving covers and average spend per head.

• Ensure all guest orders are received and processed professionally and accurately.

• Helpmaintaina clean and organised restaurant at all timesand follow all set-up andbreakdown procedures.

Requirements for a GAUCHOSenior Waiter

• Demonstrate warmth,empathyand genuine hospitalitytowards guests and colleagues

• To always take a positive approach to your own role acting as a role model to all new members of the team

• Work well within a team (be a team player) and a fast-paced environment

• Be approachable and well mannered

• Be professional and respectful at all times

• Have funand create a warm restaurant atmosphere