Senior Waking Nights Support Worker

SuperCare Residential; Eastbourne; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading residential care provider in Eastbourne is seeking a Senior Night Coach to provide calm and consistent leadership overnight for young people with complex learning disabilities. You will support a dedicated night team, ensuring safety and comfort for the children during their most vulnerable hours. Candidates should have experience in residential care, strong leadership skills, and an ability to handle sensitive situations with empathy and professionalism. The position offers competitive salary, training opportunities, and a supportive work environment.

Benefits

Salary 20% above sector average

36 days of in-person training annually

Fully funded Level 3 & Level 5 qualifications

Private healthcare & 24/7 GP access

Gym stipend & wellbeing support

Career progression opportunities

Pension & bonus eligibility

Parking and communal cars for staff

Qualifications

• At least 2 years' experience in residential or SEN care.
• Confident managing night-time behaviours linked to genetic syndromes.
• Experience with supporting developmental trauma and complex medical needs.

Responsibilities

• Lead night shifts and mentor Junior Night Coaches.
• Support children with sleep disruption and emotional crises.
• Monitor health needs and oversee medication.

Skills

Experience supporting young people with complex needs

Leadership and mentoring

Calm and consistent response to crises

Knowledge of developmental trauma

Relational and reflective skills

Education

Level 3 Diploma in Children's Care or equivalent

Job description

What You'll Do

A Senior Night Coach (Waking Nights Residential Support Worker) at SuperCare provides calm, consistent leadership overnight for young people who present with complex learning disabilities and associated conditions/syndromes such as: Smith-Magenis Syndrome, congenital hypopituitarism, global developmental delay, sensory processing differences, SEMH difficulties, and disrupted attachment. The home is rated 'Good' by Ofsted and is looking to continue its journey towards 'Outstanding'. During the night, children are often at their most vulnerable. You'll ensure they feel safe and supported, while guiding the night team to respond with empathy and professionalism.

No two days are the same in this home however there are some strong routines. We look for all adults in our homes to be able to support as below:

• Support in the leading of night shifts, mentoring Junior Night Coaches and ensuring high-quality care.
• Support children experiencing sleep disruption, impulsivity, or emotional crises.
• Respond calmly and consistently to self-injury or aggression, ensuring children are safe and reassured.
• Monitor health needs, oversee medication, and record key information.
• Provide reflective supervision to Night Coaches, supporting their development.
• Hand over effectively to the day team so children experience continuity of care.

What We're Looking For

We're looking for adults with some previous experience supporting young people with complex needs, ideally in a care setting:

• At least 2 years' experience in residential or SEN care.
• Level 3 Diploma in Children's Care (or equivalent).
• Confident managing night-time behaviours linked to genetic syndromes and trauma.
• Resilient leader who can remain composed when others are not.
• Relational, reflective, and committed to therapeutic care.
• Experience with supporting developmental trauma, attachment difficulties, sensory processing difficulties, complex medical needs.

The young people in this home are incredibly energetic and active! Therefore you should be able to physically and mentally engage in a wide range of activities.

Benefits of Working at SuperCare

At SuperCare, we're on a mission to be the number one employer in social care. We know our staff give so much of themselves, so we make sure we give back.

• Salary 20% above the sector average.
• Night rota: 22:00-08:00 (2 nights on, 2 nights off).
• 36 days of in-person training annually.
• Fully funded Level 3 & Level 5 qualifications.
• Private healthcare & 24/7 GP access.
• Gym stipend & wellbeing support.
• Career progression to Team Leader or Deputy Manager.
• Pension & bonus eligibility.
• Parking and communal cars for staff to use when in the community with young people.

Next Steps

Please apply for this role if you're passionate about supporting young people with learning disabilities and complex needs. If you'd like