Senior Waiter - Lead Guest Experience & Service

The Delaunay; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prominent restaurant in London seeks a Senior Waiter to manage restaurant operations and provide exceptional service. The role involves collaboration across departments to ensure a personal and welcoming experience for guests. Ideal candidates will have experience in similar settings and a passion for customer loyalty. The restaurant offers various benefits, including discounts and rewards for excellence, in a diverse and inclusive environment.

Benefits

Generous discount on food and drinks

Team-led incentive programs

Enhanced maternity and paternity leave

Access to mental health services

Earned wage access via Wagestream

Unique training opportunities

Qualifications

• Experience in a similar role within a restaurant setting.
• Ability to provide attentive, personalised service.
• Strong communication skills to interact with guests.

Responsibilities

• Manage restaurant operations from breakfast to dinner.
• Provide knowledgeable responses to guests' needs.
• Foster customer loyalty through exceptional service.

Skills

Personalised service

Team collaboration

Guest relations

Job description

A prominent restaurant in London seeks a Senior Waiter to manage restaurant operations and provide exceptional service. The role involves collaboration across departments to ensure a personal and welcoming experience for guests. Ideal candidates will have experience in similar settings and a passion for customer loyalty. The restaurant offers various benefits, including discounts and rewards for excellence, in a diverse and inclusive environment.