Senior Waiter — Elevate Service & Upsell Guest Experience

GAUCHO; Liverpool; Presencial; GBP 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Food discount (50% off food) of GAUCHO

Apprenticeship scheme

Cycle to work scheme

Employee wellbeing platform

Career development and progression

Staff breakfast and dinner on every sh

Descripción de la vacante

GAUCHO Liverpool is seeking an experienced Senior Waiter to join our team. You will work with colleagues to deliver outstanding hospitality, upsell GAUCHO products with confidence, and represent the GAUCHO brand on the floor.

The role requires professionalism, warmth, and the ability to thrive in a fast-paced restaurant environment. As a GAUCHO ambassador, you will help drive guest satisfaction, support management to maximise sales, and contribute to a welcoming, high-energy dining experience

Formación

• Demonstrate warmth, empathy and genuine hospitality towards guests and colleagues.
• To always take a positive approach to your own role acting as a role model to all new members of the team.
• Work well within a team (be a team player) and a fast-paced environment.
• Be approachable and well mannered.
• Be professional and respectful at all times.
• Have fun and create a warm restaurant atmosphere.

Responsabilidades

• Work with the restaurant team to offer an unforgettable GAUCHO experience to all our guests through heightened hospitality.
• Be the face of GAUCHO and demonstrate service excellence while following the GAUCHO steps of service and standards.
• Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices.
• Support and assist the management team to maximise sales revenues by driving covers and average spend per head.
• Ensure all guest orders are received and processed professionally and accurately.
• Help maintain a clean and organised restaurant at all times and follow all set-up and breakdown procedures.

Conocimientos

Hospitality

Upselling

Team player

Customer service

Descripción del empleo

GAUCHO Liverpool is seeking an experienced Senior Waiter to join our team. You will work with colleagues to deliver outstanding hospitality, upsell GAUCHO products with confidence, and represent the GAUCHO brand on the floor.

The role requires professionalism, warmth, and the ability to thrive in a fast-paced restaurant environment. As a GAUCHO ambassador, you will help drive guest satisfaction, support management to maximise sales, and contribute to a welcoming, high-energy dining experience