Senior Waiter: Hospitality Leader & Upsell Pro

Fire & Vine Hospitality; Newcastle upon Tyne; Teletrabalho; GBP 22 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

50% off food for staff

Apprenticeship scheme

Cycle to work

Employee wellbeing platform

Career development

Staff meals on every shift

Resumo da oferta

GAUCHO Newcastle is seeking an experienced Senior Waiter who can deliver exceptional hospitality and lead by example on busy shifts. You will upsell GAUCHO products, mentor junior staff and be the face of the brand within the team.

You thrive in a fast-paced environment, work well with colleagues, and maintain warmth, professionalism and a welcoming dining atmosphere from service start to finish. Staff meals on every shift, training opportunities, and career progression await the successful

Qualificações

• Demonstrate warmth, empathy and genuine hospitality towards guests and colleagues.
• To always take a positive approach to your own role acting as a role model to all new members of the team.
• Work well within a team (be a team player) and a fast-paced environment.
• Be approachable and well mannered.
• Be professional and respectful at all times.
• Have fun and create a warm restaurant atmosphere.

Responsabilidades

• Work with the restaurant team to offer an unforgettable GAUCHO experience to all our guests through heightened hospitality.
• Be the face of GAUCHO and demonstrate service excellence while following the GAUCHO steps of service and standards.
• Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices.
• Support and assist the management team to maximise sales revenues by driving covers and average spend per head.
• Ensure all guest orders are received and processed professionally and accurately.
• Help maintain a clean and organised restaurant at all times and follow all set-up and breakdown procedures.

Conhecimentos

Warmth and hospitality

Team player

Professional demeanor

Customer service

Descrição da oferta de emprego

GAUCHO Newcastle is seeking an experienced Senior Waiter who can deliver exceptional hospitality and lead by example on busy shifts. You will upsell GAUCHO products, mentor junior staff and be the face of the brand within the team.

You thrive in a fast-paced environment, work well with colleagues, and maintain warmth, professionalism and a welcoming dining atmosphere from service start to finish. Staff meals on every shift, training opportunities, and career progression await the successful