Server / Waiter / Waitress

GAUCHO; Liverpool; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Food discount (50% off food) of GAUCHO

Apprenticeship scheme

Cycle to work scheme

Employee wellbeing platform

Career development and progression

Staff breakfast and dinner on every sh

Job summary

GAUCHO Liverpool is seeking an experienced Senior Waiter to join our team. You will work with colleagues to deliver outstanding hospitality, upsell GAUCHO products with confidence, and represent the GAUCHO brand on the floor.

The role requires professionalism, warmth, and the ability to thrive in a fast-paced restaurant environment. As a GAUCHO ambassador, you will help drive guest satisfaction, support management to maximise sales, and contribute to a welcoming, high-energy dining experience

Qualifications

• Demonstrate warmth, empathy and genuine hospitality towards guests and colleagues.
• To always take a positive approach to your own role acting as a role model to all new members of the team.
• Work well within a team (be a team player) and a fast-paced environment.
• Be approachable and well mannered.
• Be professional and respectful at all times.
• Have fun and create a warm restaurant atmosphere.

Responsibilities

• Work with the restaurant team to offer an unforgettable GAUCHO experience to all our guests through heightened hospitality.
• Be the face of GAUCHO and demonstrate service excellence while following the GAUCHO steps of service and standards.
• Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices.
• Support and assist the management team to maximise sales revenues by driving covers and average spend per head.
• Ensure all guest orders are received and processed professionally and accurately.
• Help maintain a clean and organised restaurant at all times and follow all set-up and breakdown procedures.

Skills

Hospitality

Upselling

Team player

Customer service

Job description

GAUCHO is looking for an experienced and passionate Senior Waiter to join our GAUCHO Liverpool Team! The idealSenior Waitercandidate will be hardworking, have a positive attitude and work well within a team. They will be a GAUCHO ambassador and be able to upsell all GAUCHO products with confidence.

Training and benefits

• 50% off your food bill at all GAUCHOs.


• Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform.


• Career development and progression.


• Staff breakfast and dinner on every shift

Key Responsibilities of a GAUCHO Senior Waiter

• Work with the restaurant team to offer an unforgettable GAUCHO experience to all our guests through heightened hospitality.


• Be the face of GAUCHO and demonstrate service excellence while following the GAUCHO steps of service and standards.


• Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices.


• Support and assist the management team to maximise sales revenues by driving covers and average spend per head.


• Ensure all guest orders are received and processed professionally and accurately.


• Help maintain a clean and organised restaurant at all times and follow all set-up and breakdown procedures.

Requirements for a GAUCHO Senior Waiter

• Demonstrate warmth, empathy and genuine hospitality towards guests and colleagues


• To always take a positive approach to your own role acting as a role model to all new members of the team


• Work well within a team (be a team player) and a fast-paced environment


• Be approachable and well mannered


• Be professional and respectful at all times


• Have funand create a warm restaurant atmosphere