Server / Waiter / Waitress

Gaucho Restaurants Ltd.; Liverpool; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Food discount 50%

Apprenticeship scheme

Cycle to work scheme

Wellbeing platform

Career development

Staff meals on shift

Job summary

GAUCHO Liverpool is seeking an experienced Senior Waiter to join our team. You will be the GAUCHO ambassador, delivering outstanding hospitality, upselling products with confidence and guiding guests through the menu.

You’ll work with the team to maximise sales, ensure accurate orders, and maintain a clean, welcoming dining room. A positive attitude and teamwork are essential for success.

Qualifications

• Experience in hospitality environments.
• Ability to upsell and enhance guest experience.
• Strong teamwork and guest-focused service.

Responsibilities

• Provide unforgettable GAUCHO hospitality and guest care.
• Act as GAUCHO ambassador and uphold service standards.
• Strengthen product knowledge to guide menu choices.
• Assist management to maximise sales and average spend per head.
• Ensure accurate order processing and smooth restaurant operations.
• Maintain a clean, organised restaurant and follow setup/breakdown procedures.

Skills

Hospitality

Team player

Upselling

Guest service

Communication

Positive attitude

Professional conduct

Job description

GAUCHOis looking for an experienced and passionate Senior Waiter to join our GAUCHO LiverpoolTeam! The idealSenior Waitercandidate will be hardworking, have a positive attitude and work well within a team. They will be a GAUCHOambassador and be able to upsell all GAUCHOproducts with confidence.

Training and benefits

• 50% off your food bill at all GAUCHOs.
• Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employeewellbeingplatform.
• Career development and progression.
• Staff breakfast and dinner on every shift

Key Responsibilities of a GAUCHOS Senior Waiter

• Work with the restaurant team to offer an unforgettable GAUCHO experience to all our guests through heightened hospitality.
• Be the face of GAUCHO and demonstrate service excellence while following the GAUCHO steps of service and standards.
• Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices.
• Support and assist the management team to maximise sales revenues by driving covers and average spend per head.
• Ensure all guest orders are received and processed professionally and accurately.
• Help maintain a clean and organised restaurant at all times and follow all set-up and breakdown procedures.

Requirements for a GAUCHOS Senior Waiter

• Demonstrate warmth, empathy and genuine hospitality towards guests and colleagues
• To always take a positive approach to your own role acting as a role model to all new members of the team
• Work well within a team (be a team player) and a fast-paced environment
• Be approachable and well mannered
• Be professional and respectful at all times
• Have fun and create a warm restaurant atmosphere