Senior Waiter – Elevate Service & Upsell with Confidence

GAUCHO; Birmingham; Presencial; GBP 21 000 - 27 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

50% off food bill at GAUCHO

Apprenticeship scheme

Cycle to work scheme

Employee wellbeing platform

Career development and progression

Staff breakfast and dinner on every sh

Resumo da oferta

GAUCHO Birmingham is seeking an experienced Senior Waiter to join our team. You will be the GAUCHO ambassador, delivering high hospitality standards and guiding guests through our menu with confidence.

In a fast-paced restaurant environment you will work with the team to upsell GAUCHO products, maintain service excellence, and help drive sales while ensuring a warm, memorable dining experience for every guest.

Qualificações

• Warmth, empathy and genuine hospitality toward guests and colleagues.
• Positive approach to the role and model for new team members.
• Team player in a fast-paced environment.
• Approachable and well-mannered at all times.
• Professional and respectful conduct throughout shifts.
• Have fun and create a warm restaurant atmosphere.

Responsabilidades

• Work with the restaurant team to deliver an unforgettable GAUCHO experience.
• Be the face of GAUCHO and uphold service standards.
• Strengthen product knowledge to guide guests with menu choices.
• Support management to maximise sales by driving covers and spend per head.
• Ensure guest orders are received and processed accurately.
• Maintain a clean and organised restaurant and follow setup/breakdown procedures.

Conhecimentos

Hospitality

Teamwork

Customer service

Positive attitude

Descrição da oferta de emprego

GAUCHO Birmingham is seeking an experienced Senior Waiter to join our team. You will be the GAUCHO ambassador, delivering high hospitality standards and guiding guests through our menu with confidence.

In a fast-paced restaurant environment you will work with the team to upsell GAUCHO products, maintain service excellence, and help drive sales while ensuring a warm, memorable dining experience for every guest.