Senior UX Researcher

Lansweeper; Greater London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A technology firm in the UK is seeking a Senior UX Researcher to join their UX team. You will lead user research initiatives to uncover real user needs and inform product decisions. The ideal candidate will have experience in both qualitative and quantitative research methods, along with proficiency in research tools like Dovetail and Typeform. This role offers flexibility in working hours and the opportunity for career growth, all within a collaborative environment focused on user-centered solutions.

Benefits

Meal vouchers

Insurance

Eco vouchers

Net allowance

Qualifications

• Professional experience as a UX Researcher or UX Designer focused on research.
• Fluency in qualitative and quantitative research methods.
• Ability to manage multiple research projects across squads.

Responsibilities

• Lead user research across discovery phases including interviews and usability tests.
• Collaborate with Product Managers to validate assumptions.
• Translate research findings into actionable insights.

Skills

User interviews

Usability testing

Data analysis

Listening & facilitation skills

Strong communication

Tools

Dovetail

Typeform

Pendo

Job description

UX Researcher (Senior / Experienced)

Context & Impact :

We’re hiring a UX Researcher to strengthen our UX team.

As one of two dedicated researchers, you’ll play a pivotal role in shaping product direction by uncovering user problems before designers start crafting solutions.

Your work ensures that Lansweeper doesn’t just build features — we build the right solutions to real user needs.

Challenge

• Balancing multiple research projects across products and squads
• Building product knowledge fast while shifting between initiatives
• Recruiting and engaging B2B enterprise users, who are harder to reach than consumers
• Selecting the right methodologies (focus groups, interviews, surveys, usability testing) under time constraints
• Partnering with PMs and Designers to validate strategic product decisions

Key Responsibilities

• Lead user research across the full discovery phase: interviews, focus groups, usability tests, surveys
• Partner with Product Managers to validate business assumptions with real users
• Translate findings into clear insights, requirements, and recommendations
• Collaborate with UX Designers to ensure research insights fuel the design process
• Manage research data and knowledge base using tools like Dovetail, Typeform, Pendo

Key Requirements

Hard skills

• Professional experience as a UX Researcher or UX Designer with strong research focus
• Fluent in qualitative and quantitative methods (user interviews, usability testing, surveys, data analysis)
• Skilled in research tools (Dovetail, Typeform, Pendo or equivalents)
• Ability to run and moderate focus groups with enterprise customers
• Solid grounding in B2B SaaS / enterprise software context

Soft skills

• Listening & facilitation skills — leading without influencing
• Strong communicator who can simplify complex findings
• Organized, able to juggle multiple research projects across squads

Our Offer

• Competitive salary according to industry benchmarks (Band 7)
• Benefits: meal vouchers, insurance, eco vouchers, net allowance (location‑dependent)
• Career growth & learning opportunities
• Flexibility in working hours and working from home
• Company events and perks

Company Info

Lansweeper is the Technology Asset Intelligence platform that transforms raw asset data into trusted, actionable insights—spanning hardware, software, cloud, IoT, and OT.

With a single solution, organizations gain full visibility across their technology estate, empowering IT, security, operations and finance teams to make smarter, faster decisions.

We help our customers:

• Tame hybrid infrastructures
• Manage compliance risks
• Reduce complexity by delivering timely, accurate visibility and seamless integration into their ecosystems
• From universal asset discovery to AI‑powered intelligence, Lansweeper delivers clarity and confidence to organizations worldwide.

Our culture is built on four values:

• One Team – united across boundaries
• We Care – customers and people at the center
• We Grow – learning, sharing, improving
• We Deliver – focusing on what truly matters

Team Info

You’ll join the UX team of 6 (4 Designers, 2 Researchers), reporting into UX leadership, and working closely with Product Managers, Developers, and Product Marketing.

The researchers work across initiatives, while designers focus on specific product areas.

Call to Action

Ready to be the voice of the user at Lansweeper? Apply now — or share this role with someone in your network.