Senior UX Designer (Community of Practice Lead)

lloyds banking group; Halifax; Hybrid; GBP 76,000 - 90,000; Full time

Job summary

A leading financial services firm is seeking a Senior UX Designer (Community of Practice Lead) to innovate UX strategies and mentor designers. This role requires a visionary with a deep passion for UX and experience design, along with the ability to engage teams toward ambitious objectives. The position is hybrid, allowing flexibility in working arrangements. Competitive salary between £76,194 and £89,640 is offered, alongside a generous benefits package including a pension contribution of up to 15% and various wellbeing initiatives.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Share schemes including free shares

Discounted shopping benefits

30 days’ holiday, plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• Deep passion for UX Design and Experience Design.
• A proven ability to rally teams around ambitious goals.
• Comfortable transitioning between strategic vision and hands-on delivery.

Responsibilities

• Scouting and implementing groundbreaking UX trends and tools.
• Mentoring designers to foster a culture of continuous learning.
• Designing and delivering impactful learning experiences.

Skills

Visionary thinking

Inspiring leadership

Agility

Collaboration

Data-driven decision making

Trustworthiness

Proactive problem-solving

Exceptional communication

Job description

End Date

Friday 16 January 2026

Salary Range

£76,194 - £89,640

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

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Job Description

JOB TITLE: Senior UX Designer (Community of Practice Lead)

SALARY: The salary banding is £76,194 - £89,640

LOCATION: Manchester, Bristol, Leeds, Halifax or Edinburgh

HOURS: 35 hours, full time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

Step into the driving seat of UX innovation as our UX Design Community of Practice Lead. Here, you’ll help architect the future of UX at Lloyds Banking Group—setting the vision, pace, and ambition for how we design experiences that matter. In partnership with Design Leadership, you’ll ignite a movement: transforming how we collaborate, create, and deliver impact at scale.

As a strategic force within the Design Delivery Practice, you’ll unite and inspire a vibrant community of UX designers. Your influence will shape not just the craft, but the very culture of design at LBG—ensuring our teams are not only ready for the future, but actively defining it. You’ll champion the integration of UX with Product, Engineering, and the wider BMX team, while forging connections with leading design and tech communities beyond our walls.

This is your opportunity to leave a legacy—building, growing, and defining what world-class UX looks like. You’ll empower designers to push boundaries, experiment boldly, and deliver experiences that set new standards for the industry.

Our Community of Practice Lead roles are rotational, designed to ensure fresh leadership and expertise for the community on an ongoing basis. We’ll support you to continue your journey in the business as a permanent Senior UX Designer after 1-2 years.

What will I be doing?

Building Capability & Shaping the Future

• Setting the pace for the industry by scouting, piloting, and embedding groundbreaking UX trends, tools, and frameworks.
• Acting as an inspiring leader and mentor, you’ll energise and elevate designers—cultivating a culture of continuous learning, experimentation, and bold thinking.
• Orchestrating events, design sprints, and showcases that spark creativity, foster collaboration, and unite designers behind a shared mission.
• Designing and delivering learning experiences that accelerate both technical mastery and leadership growth, opening new pathways for career progression.

Driving Impact & Rallying the Community

• Partnering with the Head of Design Delivery Practice and Senior Leadership to map our maturity journey and unlock new opportunities for growth across capability, culture, and craft.
• Representing UX at the highest levels, influencing strategy and championing the voice of design at the Experience Design Leadership Team (DLT) and beyond.
• Accelerating agility and excellence by delivering next-generation tools, frameworks, and processes that amplify our impact and set benchmarks for the industry.
• Collaborating with Design Leadership to reinvent how we onboard, engage, and develop talent—ensuring every designer is inspired, supported, and aligned to our future vision.

Why Lloyds Banking Group

We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

What you’ll need

• Visionary, with a deep passion for UX Design and Experience Design and a drive to push boundaries.
• Inspiring, with the ability to rally teams and partners around ambitious goals.
• Agile, comfortable navigating between strategic vision and hands‑on delivery.
• Collaborative, building agreement and momentum for new ideas and ways of working.
• Data‑driven, able to measure and communicate the value of our communities of practice.
• Trusted, able to foster openness, challenge constructively, and champion a culture of inclusion and growth.
• Proactive, organised, and energised by solving complex challenges at pace.
• Exceptional communicator, able to share ideas and successes in compelling, engaging ways.

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from underrepresented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know

We also offer a wide ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.