Senior User Researcher — Lead with Public Sector Insight

Methods Business and Digital Technology Ltd; Manchester; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Autonomy to develop skills

Generous annual leave

Life assurance

Private medical insurance

Volunteer days

Discretionary company bonus

Employee assistance programme

Season ticket loan

Job summary

A leading IT services consultancy is seeking a Senior User Researcher to join their hybrid team. You will conduct user research, advocate for users, and mentor less experienced colleagues while ensuring research quality across the Digital Delivery portfolio. The ideal candidate should have experience in public sector projects and a passion for behavioural research. Expect a supportive environment with numerous benefits, including flexible working, wellness programs, and development opportunities.

Qualifications

• Demonstrable passion for behavioural research.
• Experience working in public sector environments.
• Knowledge of government service standards.

Responsibilities

• Devise research strategies with client product managers.
• Collaborate with multidisciplinary teams for research activities.
• Communicate user perspectives for intuitive service design.
• Analyze and present complex evidence.
• Provide peer-review for research quality assurance.

Skills

Strong leadership skills

Ability to support and develop less experienced colleagues

Understanding of research questions

Applying varied research techniques

Ensuring inclusive research

Communicating research effectively

Running workshops

Identifying key insights

Working in an agile environment

Education

Relevant industry experience

Job description

A leading IT services consultancy is seeking a Senior User Researcher to join their hybrid team. You will conduct user research, advocate for users, and mentor less experienced colleagues while ensuring research quality across the Digital Delivery portfolio. The ideal candidate should have experience in public sector projects and a passion for behavioural research. Expect a supportive environment with numerous benefits, including flexible working, wellness programs, and development opportunities.