Senior User Researcher - Hybrid, Public Sector Impact

Methods; Birmingham; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Autonomy to grow

Flexible working

Private medical insurance

Pension scheme

Life assurance

Travel insurance

Season ticket loan

Cycle to work

25 days leave

Charitable causes

Job summary

Methods Business and Digital Technology Limited in the UK is seeking an experienced Senior User Researcher to join our growing team on a permanent basis. You will champion user needs, conduct research for public sector products and services, and guide ethical standards.

Working in a multidisciplinary, agile environment, you will mentor junior researchers, develop research strategies with product managers, and advocate for inclusive, accessible services across government initiatives.

Qualifications

• Experience on public sector products/services with ethical research standards.

Responsibilities

• Devise research strategies with client product managers to generate insights.
• Collaborate in a multidisciplinary team and involve colleagues in research.
• Advocate for users to inform accessible, intuitive services.
• Summarise findings from diverse evidence and test conclusions.
• Guide the research approach in complex, uncertain scenarios.
• Mentor fellow researchers and share best practices.
• Support quality assurance for research across portfolios.

Skills

Leadership

Mentoring

Research methods

Inclusive design

Stakeholder communication

Agile

Workshop facilitation

Policy insight

Job description

Methods Business and Digital Technology Limited in the UK is seeking an experienced Senior User Researcher to join our growing team on a permanent basis. You will champion user needs, conduct research for public sector products and services, and guide ethical standards.

Working in a multidisciplinary, agile environment, you will mentor junior researchers, develop research strategies with product managers, and advocate for inclusive, accessible services across government initiatives.